Re: Access denied. Program not recognizing administrator privileges.

From: Kent W. England [MVP] (kwe@mvps.org)
Date: 12/24/02 

From: "Kent W. England [MVP]" <kwe@mvps.org>
Date: Tue, 24 Dec 2002 12:27:54 -0800

The explanation is that Electronic Arts doesn't support XP. You should
complain vehemently about this and demand an installer that supports XP.
The software will run, but the installer controls where things get
placed and the application is sometimes hardwired for specific
locations, which is a programming mistake. Patches can fix these
problems, but only if EA is willing to spend the time.

(But only Doug will actually help you get things going.) 

-- 
Kent W. England, MS MVP for Windows XP
(Please respond only in the newsgroup)
"Brad" <lykspittle@yahoo.com> wrote in
message news:el4zJ1qqCHA.2496@TK2MSFTNGP12...
> Doug,
>
> EA Tech support says I should delete all user accounts and logon with 
> no
> username and password. No explanation why I should be doing this. Any 
> ideas?
>
>
>
> "Doug Knox MS-MVP" <dknox@mvps.org> wrote in message
> news:#A7mw3jqCHA.2396@TK2MSFTNGP10...
> Brad,
>
> Sure, you can send me the RegMon log.  Send it to 
> feedback@dougknox.com,
> Subject: Regmon Log.
> --
> Doug Knox, MS-MVP Windows XP/ Windows Smart Display
> Win 95/98/Me/XP Tweaks and Fixes
> http://www.dougknox.com
> --------------------------------
> Associate Expert
> ExpertZone - http://www.microsoft.com/windowsxp/expertzone
> --------------------------------
> Please reply only to the newsgroup so all may benefit.
> Unsolicited e-mail is not answered.
>
> "Brad" <lykspittle@yahoo.com> wrote in message
> news:O8Auj0jqCHA.436@TK2MSFTNGP12...
> > It's got to be a registry problem. The game is Battlefield 1942 by
> > Electronic Arts. Would it be possible to send you a log of the 
> > registry
> > output? It's not very lengthy. I have no idea what the jargon means. 
> > Do
> you
> > think it's a registry type problem or the administrator issue? I saw 
> > your
> > utility for adding the admin to startup but couldnt get it to work. 
> > Thanks
> > for your continued help.
> >
> >
> > "Doug Knox MS-MVP" <dknox@mvps.org> wrote in message
> > news:#TzUyHiqCHA.2516@TK2MSFTNGP09...
> > Brad,
> >
> > If the program is successful in creating the files it needs, I would 
> > run
> > RegMon again, and watch for registry Writes, specifically, that 
> > fail.
> > Without knowing the program in question, its hard to be more 
> > specific.
> >
> > --
> > Doug Knox, MS-MVP Windows XP/ Windows Smart Display
> > Win 95/98/Me/XP Tweaks and Fixes
> > http://www.dougknox.com
> > --------------------------------
> > Associate Expert
> > ExpertZone - http://www.microsoft.com/windowsxp/expertzone
> > --------------------------------
> > Please reply only to the newsgroup so all may benefit.
> > Unsolicited e-mail is not answered.
> >
> > "Brad" <lykspittle@yahoo.com> wrote in message
> > news:ez8pjjhqCHA.2492@TK2MSFTNGP10...
> > > Doug, thanks for the quick reply. I forgot to mention that I had 
> > > created
> a
> > > user profile with administrator privileges apart from 
> > > "Administrator"
> > which
> > > I only know how to access in Safe Mode. Apparently the two are
> different.
> > > Anyhow, I used both suggested programs (FileMon and RegMon) and 
> > > the
> > program
> > > in question appears to be doing it's job. It looks for files, if 
> > > not
> there
> > > it attempts to create them, and checks again until "success" is
> obtained.
> > On
> > > processes where a failure occurs, they are always temp files in 
> > > the path
> > of
> > > my user account. The program makes many attempts to fix this and
> > eventually
> > > it does, so without knowing anything about this, the progression 
> > > doesn't
> > > seem out of the ordinary, though the problems are probably there.
> Logging
> > in
> > > as Administrator (safe mode), which is hidden on normal boots, I 
> > > could
> not
> > > install nor run the previously installed program. An email to the
> company
> > > tech support think i have installation problems (which I don't) 
> > > and
> > advised
> > > me to delete my windows profile and login as the default Windows 
> > > XP user
> > > "Owner" *shrug*
> > >
> > >
> > >
> > >
> > > "Doug Knox MS-MVP" <dknox@mvps.org> wrote in message
> > > news:uhy8cQfqCHA.868@TK2MSFTNGP12...
> > > Its possible.  It depends on what's happening when the program 
> > > runs for
> > the
> > > first time.  It could be trying to write to a part of the Registry 
> > > that
> > even
> > > Admins don't have permissions to, by default.
> > >
> > > One tool that can help in this is RegMonNT, from 
> > > www.sysinternals.com
> > > Load the Regmonnt program and then launch the application that 
> > > you're
> > having
> > > trouble with.  You'll see the Registry Read/Write activity, and 
> > > you can
> > > adjust the filters to reduce the clutter.
> > >
> > > It could also be a file system/Permissions issue.  SysInternals 
> > > also has
> a
> > > FileMon utilty for NT based systems.
> > >
> > > --
> > > Doug Knox, MS-MVP Windows XP/ Windows Smart Display
> > > Win 95/98/Me/XP Tweaks and Fixes
> > > http://www.dougknox.com
> > > --------------------------------
> > > Associate Expert
> > > ExpertZone - http://www.microsoft.com/windowsxp/expertzone
> > > --------------------------------
> > > Please reply only to the newsgroup so all may benefit.
> > > Unsolicited e-mail is not answered.
> > >
> > > "Brad" <lykspittle@yahoo.com> wrote in message
> > > news:#A4TMLfqCHA.2492@TK2MSFTNGP10...
> > > > This might be the game's problem and not XP's but here goes. I 
> > > > am the
> > only
> > > > user of my computer (thus the administrator) and I installed the 
> > > > game
> > with
> > > > no problems. Upon running the game, a message pops up: Access 
> > > > denied.
> > > Please
> > > > login with administrator privileges and try again. I've tried 
> > > > taking
> > > control
> > > > of the files and same thing. I've created a new administrator 
> > > > and I
> get
> > > the
> > > > same message. If I was able to install the program, shouldn't I 
> > > > be
> able
> > to
> > > > execute it?
> > > >
> > > >
> > >
> > >
> >
> >
>
>

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