RE: "Windows Upate Error"

From: Tim (mrhide@grenoble.vianw.co.uk)
Date: 12/22/02 

From: "Tim" <mrhide@grenoble.vianw.co.uk>
Date: Sun, 22 Dec 2002 09:15:38 -0800

Hello Kyle.

I am a happy man no longer. SP1 caused so many problems
with Microsoft Flight Simulator and another graphics
programme I did a System Restore and am now running
without it again, so am back to the original problem of
no access to Windows Update. Just thought I should keep
you in informed. Look forward to hearing your thoughts
soon. Thanks for your help once again.

Tim.
>-----Original Message-----
>Hi Kyle,
>
>Thanks for your help. I am a happy man once again! It
all
>works fine after SP1 installation. There is a problem
>though which occured after I installed SP1 a month ago.
>Because of this I uninstalled SP1 until I could find a
>solution. I run Microsoft Flight Simulator 2002, and
when
>I begin a flight the "Brakes are on" message at the
>bottom of the screen is slightly blurred. Also (when 'in
>flight') I go to access the options menu at the top of
>the screen using the Alt key nothing happens. It does
>seem that the options are there and the game is running
>correctly, (for it pauses as it should) but they are not
>shown on the screen. I think this is the case because
>when I use CTRL C to end the game, it does so correctly.
>Could you advise please? Thanks for help so far. My
>machine hopefully is ok again now.
>
>Thanks for your help.
>
>
>Tim.
>
>
>>-----Original Message-----
>>Hi Tim,
>>
>>Based on my experience, this issue can be caused by the
>damaged temporary
>>Internet files in your system. Please clear the
>temporary files including
>>all offline content. To do so, you need to follow these
>steps:
>>========
>>1. Open Internet Explorer and click Tools-> Internet
>Options
>>2. In the Temporary Internet Files section in the
>General tab, Click Delete
>>Files.
>>3. Check the Delete all Offline content checkbox and
>click OK.
>>4. In the History section, Click Clear History and
>click OK.
>>5. Click the Delete Cookies button and click OK.
>>6. Click the "Settings" button in the Temporary
>Internet Files area.
>>7. Click the View Files button, and then remove all
>the files in the
>>"Temporary Internet Files" folder. Then close the
folder.
>>8. Click the View Objects button, and then remove
>all the objects.
>>9. Click OK twice to close the dialog boxes.
>>
>>If this issue still occurs, we may need to install
>Windows XP SP1. To do
>>so, please refer to the following steps:
>>========
>>
>>Step1. In order to protect your files and settings,
>please create a System
>>Restore point to save the current settings:
>>====
>>1. Before you start, please close all open files and
>close all open
>>programs.
>>2. Click Start-> All Programs->Accessories->System
>Tools.
>>3. Click "System Restore". The System Restore user
>interface should appear.
>>4. Select "Create a restore point", and click Next.
>>5. Type the name for the restore point, and click
>Create.
>>6. Click Close to end the process.
>>
>>Step2. Please go to the following link to download and
>install the Windows
>>XP SP1 update.
>>
>>NOTE: Be sure to include all text between the quotation
>marks. You may copy
>>the whole link below between the quotation marks
>(without quotation marks)
>>to the address bar in Internet Explorer (IE) and then
>press Enter.
>>
>>"http://www.microsoft.com/downloads/release.asp?
>ReleaseID=44157&area=search&
>>ordinal=1"
>>
>>After installation of the Windows XP SP1 update, please
>check if Windows
>>Update works properly.
>>
>>If you have any further concerns, please feel free to
>post back.
>>
>>Regards,
>>
>>Kyle Cui
>>
>>kylecui@online.microsoft.com
>>Product Support Services
>>Microsoft Corporation
>>
>>This posting is provided "AS IS" with no warranties,
and
>confers no rights.
>>--------------------
>>| Content-Class: urn:content-classes:message
>>| From: "Tim" <mrhide@grenoble.vianw.co.uk>
>>| Sender: "Tim" <mrhide@grenoble.vianw.co.uk>
>>| Subject: "Windows Upate Error"
>>| Date: Tue, 17 Dec 2002 14:03:39 -0800
>>| Lines: 17
>>| Message-ID: <01d901c2a618$27a0f100
>$d6f82ecf@TK2MSFTNGXA13>
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>>|
>>| Hi.
>>|
>>| I wonder if anybody has experienced the same problem
>as
>>| me with Windows Update XP Home. When I try to run
>Windows
>>| Update I receive the following "Windows Update has
>>| encoutered an error and cannot display the requested
>>| page."
>>|
>>| Automatic Update no longer works and I am no longer
>able
>>| to download Updates manually.
>>|
>>| Can anybody help solve this?
>>|
>>| Thanks in advance for all help.
>>|
>>|
>>| Tim.
>>|
>>
>>.
>>
>.
>