Re: Recovery console
From: Bob (Bob36X@aol.com)
Date: 12/18/02
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From: Bob36X@aol.com (Bob) Date: 18 Dec 2002 13:34:10 -0800
Problem: I couldn't access Recovery Console in Windows XP Home
Edition. I got error message that said something like "The Password
Is Not Valid," and asked for the administrator password, even though I
had no password established.
I solved this problem as I documented below, but one more fact that I
forgot to mention, is that I had tried a few days earlier to solve the
problem by downloading and installing Service Pack 1 (SP1).
Microsoft said at:
http://support.microsoft.com/default.aspx?scid=/support/ServicePacks/Windows/XP/SP1FixList.asp
that SP1 would fix this problem, but it didn't. The above link is a
list of the bugs in Windows XP that SP1 is supposed to fix.
I'm angry with Microsoft for documenting this bug in Knowledge Base
article 308402, and then not telling us how to download the hot fix.
I spent many hours trying to find a phone number to call Microsoft's
Support. They only led me to phone numbers of OEM's. Thanks to
Carmen and others in this newsgroup, my probem is solved.
Bob
Bob36X@aol.com (Bob) wrote in message news:<878ca9f1.0212180442.617cfd63@posting.google.com>...
> Carmen:
>
> I've been searching for two days for the answer to this question.
> Microsoft's site led me around in circles. You've come up with a very
> efficient solution, which was creative on your part.
>
> I have the Home Edition of Windows XP and could not get into the
> Recovery Console ever since I bought the computer six months ago. It
> said the password was invalid, even though I didn't have a password
> established.
>
> All I had to do, as you said, was copy the file SPCMDCON.SYS dated
> 10/5/2001, from the sixth diskette of the startup diskettes that are
> used to access the hard dirve when you can't boot from the CD.
>
> That file was already in folder C:\CMDCONS, but it was dated
> 8/18/2001. So I copied the newer SPCMDCON.SYS over it.
>
> As you said, the link to get the six startup diskettes is in step one
> of Microsoft tech bulletin 308402. But I had made the six diskettes
> from a reference somewhere in the Control Panel many months ago.
>
> Why couldn't Microsoft have given us the directions you did?
>
> Thank you so much for giving me access to the Recovery Console.
>
> Bob
>
> "Carmen" <carmen.izzi@snet.net> wrote in message news:<702f01c28f2c$6ccc0c40$8af82ecf@TK2MSFTNGXA03>...
> > I solved the problem!
> >
> > OK, the tech bulletin 308402 suggest contacting MS
> > support for a hot fix. Forget it as an OEM installed
> > system you have to go back to OEM. Download the file
> > appropiate for the creation of startup disks. Get one
> > blank diskette. Create all six diskettes on that same
> > disk, just keep using it over and over until the process
> > is finished. On that disk is the file SPCMDCON.SYS.
> >
> > Copy it from the floppy to your CMDCOMS directory.
> > Start in to the recovery console, password now works.
> > It is amazing that I had to download a 4mB file for a
> > 220K file. Here are the steps and important info:
> >
> > 1. Need to be running Windows XP Home (see note #1 below)
> > 2. Must have recovery console installed on hard drive.
> > 3. See tech bulleting 308402.
> > 4. Download 4MB file that lets you create the 6 startup
> > diskettes
> > 5. Create each diskette on the same diskette until you
> > have the final diskette.
> > 6. Copy SPCMDCON.SYS from diskette into the CMDCONS sub-
> > directory on your hard drive.
> > 7. Restart into the recovery console password now works.
> >
> > Note 1: The Q308402 list two files which need to be
> > updated. On the home version only one exists. I am
> > making the assumption that the second file is necessary
> > for the Pro version. If someone can confirm this then
> > you need to copy over both files. Also not sure on the
> > PRO version how many diskettes are created so you may
> > need to search for these files if more than 6 diskettes
> > are created.
> > >-----Original Message-----
> > >
> > >carmen
> > >right - it's frustrating and crazy - but
> > >you won't get in or get an helpful answer
> > >oh - yes
> > >ms has an answer - and you might get someting if
> > >your sys 'isn't oem'
> > >that's right - buying oem says - you can't have it
> > >and they have their reasons
> > >note - in re
> > >Microsoft Knowledge Base Article - 308402
> > >'The Password Is Not Valid' Error Message Appears When
> > >You Log On to Recovery Console in Windows XP
> > >and
> > >thus - like hutch - and many others before and since
> > >you will find you can do
> > >1/
> > >'repair install' - ie
> > >How Do I Do a "Repair Installation"?
> > >http://www.dougknox.com/xp/tips/xp_repair_install.htm
> > >2/
> > >'clean install' - ie
> > >Windows XP Clean Install (Interactive Setup)
> > >Windows XP Installation and Upgrade, Part Six
> > >http://www.winsupersite.com/showcase/windowsxp_sg_clean.a
> s
> > >p
> > >note
> > >either way make sure you are backed up
> > >
> > >hth
> > >God Bless
> > >hutch
> > >
> > >
> > >>-----Original Message-----
> > >>I am running Windows XP home edition.
> > >>I have Service pack 1 installed.
> > >>I have a Dell Dimension 2100.
> > >>
> > >>Problem is that I have need to run the recovery
> console.
> > >>But when I boot in to the recovery console and select
> the
> > >>volume I am asked for an Administrator Password. I
> have
> > >>tried everything I can think of to no avail. I then
> read
> > >>a knowledge base bulletin about the administrator
> account
> > >>is only visible when in safe mode. I start in safe
> mode,
> > >>assign a password to the Administrator account. I can
> > >>then use this password to access the administrator
> > >>account while in safe mode. I then attempt to run the
> > >>recovery console, when prompted for the password I
> enter
> > >>that password and am told it is invalid.
> > >>
> > >>Can someone tell me how to get or set the administrator
> > >>password for the recovery console it is quite obvious
> > >>that it isn't reading the user accounts from the
> computer
> > >>or I would not be posting this message now.
> > >>
> > >>Going absolutely insane, send answer or send the men
> with
> > >>the white jacket cause I am gonna need it!
> > >>
> > >>Thanks!
> > >>Carmen
> > >>.
> > >>
> > >.
> > >
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