Re: autocomplete: account passwords not saved

From: John Banes [MS] (jbanes@online.microsoft.com)
Date: 12/10/02


From: "John Banes [MS]" <jbanes@online.microsoft.com>
Date: Tue, 10 Dec 2002 12:09:57 -0800

As the KB article suggests, copying your stuff over the to new profile is
probably the most reliable way to recover, but I can give you one more thing
to try out first.

There's a possibility that the protectedstorage database has been corrupted
somehow, in which case no more data can be stored to it. I don't know of any
way to recover from this except be creating a new database. You can do this
by using the registry editor (regedit.exe).

If you look at the "HKEY_CURRENT_USER\Software\Microsoft\Protected Storage
System Provider" registry key, you should see an entry under it that
consists of your user SID. It begins with "S-1-5-". If you rename this entry
(change the "S" to "T" or something), and then log off and log back on, a
new database will be created, and things might work okay from that point on.
Cross your fingers, and let us know if this works or not...

--
Regards,
John Banes
[Microsoft Security Developer]
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.
<rcfarago@bigpond.com> wrote in message
news:079e01c2a03c$59f11950$d4f82ecf@TK2MSFTNGXA11...
> John:
>
> The KB mentioned is entitled
> AutoComplete Does Not Save Username and Password
> Last Reviewed: 9/24/2002
> Keywords: kbprb ocsso KB306895
>
> Thank you for looking at this
> Ps I have tried again recreating another profile and can
> copy over the properties and the autocomplte works on
> this new profile.
> Can I get the original one to autocomplete so I do not
> have to copy everything over??? ..as I am not sure of how
> to do this and get all the documents and outlook profiles
> and messages etc that are in the original administrator's
> area
>
>
> >-----Original Message-----
> >Hmmm. Can you point me at the KB that you've already
> tried? Maybe I can
> >think of something else...
> >
> >--
> >Regards,
> >
> >John Banes
> >[Microsoft Security Developer]
> >
> >This posting is provided "AS IS" with no warranties, and
> confers no rights.
> >Please do not send email directly to this alias. This
> alias is for newsgroup
> >purposes only.
> >"rcfarago" <rcfarago@telstra.com> wrote in message
> >news:03d601c29e96$1a02f680$d3f82ecf@TK2MSFTNGXA10...
> >> can someone help with this?
> >> As Administrator and with autocomplete on no passwords
> >> are saved in IE or accounts in Outlook
> >> If I create another user then the passwords are stored
> >>
> >> There is an article in the KB that describes how to fix
> >> this with windows 2000 but this does not work with
> XP!!!
> >>
> >> I am able to create a second administrator account but
> >> cannot copy the profile fromthe first to the new
> one ...
> >> I have tried this via My Computer -Properties
> Advenced -
> >> Users and the "copy" option is shadowed.
> >>
> >> Any suggestions?
> >
> >
> >.
> >


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