Re: Desperately needing HELP please, please, please......
From: Tom J (tomjanis2@att.net)
Date: 12/06/02
- Next message: Emad Foroohar: "product key"
- Previous message: John Smith: "Re: making files private"
- In reply to: James Bradley: "Re: Desperately needing HELP please, please, please......"
- Next in thread: Paul Menard: "Re: Desperately needing HELP please, please, please......"
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]
From: "Tom J" <tomjanis2@att.net> Date: Fri, 06 Dec 2002 02:49:18 GMT
Just so you'll know the next time, a full re-installation of
the operating software will leave all your personal files, &
any other software you have installed that is working as it
should, just as they are if you are using XP. I had the
wisdom to call tech support before doing anything!!
Tom J
"James Bradley" <jimmyb88@hotmail.com> wrote in message
news:bUQH9.1485$i72.1468@news-binary.blueyonder.co.uk...
> Kirstie I have exactly the same problem, see the post
above.
> I hope someone can help us. I need to get my files back :(
>
> James
>
>
> "kirstie" <kirstie_b@yahoo.com> wrote in message
> news:MPG.187c266a4d4dc65b989680@news.claranews.com...
> > Hi
> > This is my first post on this newsgroup and it's a plea
for urgent help.
> > If I explain what I have done maybe some kind person
will help me fix
> > it, if possible.
> >
> > I have a laptop with Windows XP Pro on it which I use at
Uni for all my
> > work. 2 days ago I installed some file security program
that seemed to
> > mess up my system - I think it tried to install a .sys
driver file.
> >
> > Before I installed this I created a System Restore Point
(as I always
> > do), which I thought I could always roll-back to if
things went wrong
> > (which they did!) So because this program messed-up I
performed a System
> > Restore to the point before (it said) I installed it.
> >
> > When I rebooted, I found that at the login screen (the
local one not the
> > domain one) I could not use either the keyboard or
mouse - neither would
> > do a thing.
> >
> > So I was stuck :( I asked a few people what to do and
they suggested I
> > try to 'repair' windows - First I tried all the safe
modes - nothing
> > worked as the keyboard or mouse still were stuck.
> >
> > Then using the original install CD, I tried the repair
function, but it
> > only repaired the system using the last system restore
point (grrrr
> > which doesn't seem to work) but it did confirm it had
done it and
> > informed me I could restore an earlier one, etc, BUT
again the keyboard
> > or mouse wouldn't work so I couldn't continue :(
> >
> > Someone said 'do a new install, but change the drive &
location of
> > Windows' So i did this - installed XP on the second
drive [partition]
> > and it does work BUT now I cannot access my original
user area [c:
> > \documents and settings> kirstie] on the C: drive! I can
access All
> > Users and Administrator there but not MY own files
*crys*
> >
> > I can SEE my old user area in explorer but if I click it
it says '...is
> > not accessible. Access is denied' but I am logged-on as
administrator on
> > this laptop :( It also says [in properties] for this
area ' 0 bytes, 0
> > files and folders' but I had loads of stuff in there and
I have not
> > deleted any of them.
> >
> > PLEASE, please, if anyone knows any method at all to get
this work back
> > [2 years of Uni work and all my e-mails and contacts]
please respond to
> > me here or I can supply a usable e-mail address if
someone is genuine.
> > Thanks
> > Kirstie *on her knees, begging*
> >
> > x-posted to
> > microsoft.public.windowsxp.help_and_support,
> > microsoft.public.windowsxp.security_admin
>
>
- Next message: Emad Foroohar: "product key"
- Previous message: John Smith: "Re: making files private"
- In reply to: James Bradley: "Re: Desperately needing HELP please, please, please......"
- Next in thread: Paul Menard: "Re: Desperately needing HELP please, please, please......"
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]
Relevant Pages
|
|
