Re: Desperately needing HELP please, please, please......

From: anyweb (anyweb@nospamever.hotmail.com)
Date: 12/05/02 

From: "anyweb" <anyweb@nospamever.hotmail.com>
Date: Thu, 5 Dec 2002 23:27:57 +0100

did you try connecting an external keyboard/mouse to it ?

what laptop is it ?
cheers

anyweb 

--
^^
// generated by anyweb, do not modify
     http://anyweb.kicks-ass.net
"kirstie" <kirstie_b@yahoo.com> wrote in message
news:MPG.187c266a4d4dc65b989680@news.claranews.com...
> Hi
> This is my first post on this newsgroup and it's a plea for urgent help.
> If I explain what I have done maybe some kind person will help me fix
> it, if possible.
>
> I have a laptop with Windows XP Pro on it which I use at Uni for all my
> work. 2 days ago I installed some file security program that seemed to
> mess up my system - I think it tried to install a .sys driver file.
>
> Before I installed this I created a System Restore Point (as I always
> do), which I thought I could always roll-back to if things went wrong
> (which they did!) So because this program messed-up I performed a System
> Restore to the point before (it said) I installed it.
>
> When I rebooted, I found that at the login screen (the local one not the
> domain one) I could not use either the keyboard or mouse - neither would
> do a thing.
>
> So I was stuck :( I asked a few people what to do and they suggested I
> try to 'repair' windows - First I tried all the safe modes - nothing
> worked as the keyboard or mouse still were stuck.
>
> Then using the original install CD, I tried the repair function, but it
> only repaired the system using the last system restore point (grrrr
> which doesn't seem to work) but it did confirm it had done it and
> informed me I could restore an earlier one, etc, BUT again the keyboard
> or mouse wouldn't work so I couldn't continue :(
>
> Someone said 'do a new install, but change the drive & location of
> Windows'  So i did this - installed XP on the second drive [partition]
> and it does work BUT now I cannot access my original user area [c:
> \documents and settings> kirstie] on the C: drive! I can access All
> Users and Administrator there but not MY own files *crys*
>
> I can SEE my old user area in explorer but if I click it it says '...is
> not accessible. Access is denied' but I am logged-on as administrator on
> this laptop :( It also says [in properties] for this area ' 0 bytes, 0
> files and folders' but I had loads of stuff in there and I have not
> deleted any of them.
>
> PLEASE, please, if anyone knows any method at all to get this work back
> [2 years of Uni work and all my e-mails and contacts] please respond to
> me here or I can supply a usable e-mail address if someone is genuine.
> Thanks
> Kirstie *on her knees, begging*
>
> x-posted to
> microsoft.public.windowsxp.help_and_support,
> microsoft.public.windowsxp.security_admin
>

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