RE: Windows Update problems

From: Tyler Li [MS] (tylerli@online.microsoft.com)
Date: 11/26/02 

From: tylerli@online.microsoft.com (Tyler Li [MS])
Date: Tue, 26 Nov 2002 10:34:59 GMT

Hi Jason,

Please visit http://windowsupdate.microsoft.com/catalog web site, can you
get the web page?

Select Tools->Internet Options menu in Internet Explorer window. If you are
using a LAN connection to connect to Internet, please click on the LAN
connections button, do not check all these proxy options.

Tyler Li

tylerli@online.microsoft.com
Online Support Professional
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
Content-Class: urn:content-classes:message
From: "jason" <cynthius_jaf@yahoo.com>
Sender: "jason" <cynthius_jaf@yahoo.com>
References: <7b4201c28f71$9ed300a0$89f82ecf@TK2MSFTNGXA01>
<hv6kQSHkCHA.228@cpmsftngxa08>
<cd2901c29108$f1ead4a0$8df82ecf@TK2MSFTNGXA02>
<BUUfQcTkCHA.544@cpmsftngxa06>
<11a6c01c292b8$7477c800$8df82ecf@TK2MSFTNGXA02>
<eUORBlFlCHA.1292@cpmsftngxa06>
Subject: RE: Windows Update problems
Date: Mon, 25 Nov 2002 11:07:39 -0800
Lines: 205
Message-ID: <15ee801c294b5$ec3198e0$89f82ecf@TK2MSFTNGXA01>
MIME-Version: 1.0
Content-Type: text/plain;
        charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
Thread-Index: AcKUtewxTvmJFfm9Rb2la9mxUe9HOg==
Newsgroups: microsoft.public.windowsxp.security_admin
Path: cpmsftngxa08
Xref: cpmsftngxa08 microsoft.public.windowsxp.security_admin:35881
NNTP-Posting-Host: TK2MSFTNGXA01 10.40.1.47
X-Tomcat-NG: microsoft.public.windowsxp.security_admin

Yes I have uninstalled and re installed the IE 6 SP1 and
it has not helped problem.

>-----Original Message-----
>Hi Jason,
>
>Please let me know if you have reinstalled the Internet
Explorer 6 SP1. If
>not, please visit http://www.microsoft.com/windows/ie
web site to download
>it.
>
>Tyler Li
>
>tylerli@online.microsoft.com
>Online Support Professional
>Microsoft Corporation
>
>This posting is provided "AS IS" with no warranties, and
confers no rights.
>--------------------
>Content-Class: urn:content-classes:message
>Wrom: IMQZUIVOTQNQEMSFDULHPQQWOYIYZUNN
>Sender: "Jason" <cynthius_jaf@yahoo.com>
>References: <7b4201c28f71$9ed300a0
$89f82ecf@TK2MSFTNGXA01>
><hv6kQSHkCHA.228@cpmsftngxa08>
><cd2901c29108$f1ead4a0$8df82ecf@TK2MSFTNGXA02>
><BUUfQcTkCHA.544@cpmsftngxa06>
>Subject: RE: Windows Update problems
>Date: Fri, 22 Nov 2002 22:20:44 -0800
>Lines: 151
>Message-ID: <11a6c01c292b8$7477c800
$8df82ecf@TK2MSFTNGXA02>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="iso-8859-1"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
>Thread-Index: AcKSuHRzsKz5Mg0pQ6+Tj7k+y77nxQ==
>Newsgroups: microsoft.public.windowsxp.security_admin
>NNTP-Posting-Host: TK2MSFTNGXA02 10.40.1.51
>Path: cpmsftngxa06!cpmsftngxa08
>Xref: cpmsftngxa06
microsoft.public.windowsxp.security_admin:36532
>X-Tomcat-NG: microsoft.public.windowsxp.security_admin
>
>Ok reinstalled SP1 shut down everything I could through
>Task Manager. Tried update again and same error.
>I can do a screen print of task mgr showing processes if
>needed.
>
>Just baffeled
>
>Thanks for your continued support!
>
>>-----Original Message-----
>>Hi,
>>
>>First, please completely shut down all antivirus,
>crashguard, download
>>assistant
>>programs, Internet Security, Ad-Filters, and other
>maintenance or Internet
>>related
>>programs. These programs may block updates or the
>controls that the site
>>uses.
>>(Simply disabling these programs is not sufficient in
>some cases, as they
>>still may
>>run in the background).
>>
>>* Try Installing IE6 SP1 or reinstalling IE6 SP1 if you
>already have this
>>version.
>>
>>* On Windows XP machines, reinstall the SP1 from the
>Alternate site;
>>http://www.microsoft.com/downloads/release.asp?
>ReleaseID=44157&area=search&o
>>rdinal=1
>>
>>Tyler Li
>>
>>tylerli@online.microsoft.com
>>Online Support Professional
>>Microsoft Corporation
>>
>>This posting is provided "AS IS" with no warranties,
and
>confers no rights.
>>--------------------
>>Content-Class: urn:content-classes:message
>>Wrom: YCGPKYLEJGDGVCJVTLBXFGGMEPYOQKEDOTW
>>Sender: "cynthius" <cynthius_jaf@yahoo.com>
>>References: <7b4201c28f71$9ed300a0
>$89f82ecf@TK2MSFTNGXA01>
>><hv6kQSHkCHA.228@cpmsftngxa08>
>>Subject: RE: Windows Update problems
>>Date: Wed, 20 Nov 2002 18:51:52 -0800
>>Lines: 75
>>Message-ID: <cd2901c29108$f1ead4a0
>$8df82ecf@TK2MSFTNGXA02>
>>MIME-Version: 1.0
>>Content-Type: text/plain;
>> charset="iso-8859-1"
>>Content-Transfer-Encoding: 7bit
>>X-Newsreader: Microsoft CDO for Windows 2000
>>X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
>>Thread-Index: AcKRCPHqb+JXT8BJTVKqP0BatEcoEQ==
>>Newsgroups: microsoft.public.windowsxp.security_admin
>>Path: cpmsftngxa08
>>Xref: cpmsftngxa08
>microsoft.public.windowsxp.security_admin:35389
>>NNTP-Posting-Host: TK2MSFTNGXA02 10.40.1.51
>>X-Tomcat-NG: microsoft.public.windowsxp.security_admin
>>
>>Thanks for your assistance,
>>I have Norton Internet Security and Norton Anti Virus.
>I
>>turned them off and tried but same error occurs.
>>
>>I went into language settings and English was only one
>>selected. I removed it off of list and put it back on
>>hoping that might work buit No again!
>>
>>Do you have any other ideas?
>>
>>Thanks,
>>
>>>-----Original Message-----
>>>Hi,
>>>
>>>If you are running a web monitoring program like
>>WebSense or NetSurfer, or
>>>Netop, this can cause the error. Please stop them.
>>>
>>>Also, if not, then open an IE window, go to tools-
>>>internet options menu,
>>>and click the languages button, down toward the
>>bottom...we need to have
>>>one, and only one language-if it's blank, add one; if
>>there's more than
>>>one, remove some, so there is one and only one.
>>>
>>>Tyler Li
>>>
>>>tylerli@online.microsoft.com
>>>Online Support Professional
>>>Microsoft Corporation
>>>
>>>This posting is provided "AS IS" with no warranties,
>and
>>confers no rights.
>>>--------------------
>>>Content-Class: urn:content-classes:message
>>>Wrom: QQWOYIYZUNNYCGPKYLEJGDGVCJVTLBXFGGM
>>>Sender: "Cynthius" <cynthius_jaf@yahoo.com>
>>>Subject: Windows Update problems
>>>Date: Mon, 18 Nov 2002 18:16:07 -0800
>>>Lines: 13
>>>Message-ID: <7b4201c28f71$9ed300a0
>>$89f82ecf@TK2MSFTNGXA01>
>>>MIME-Version: 1.0
>>>Content-Type: text/plain;
>>> charset="iso-8859-1"
>>>Content-Transfer-Encoding: 7bit
>>>X-Newsreader: Microsoft CDO for Windows 2000
>>>X-MimeOLE: Produced By Microsoft MimeOLE
V5.50.4910.0300
>>>Thread-Index: AcKPcZ7TAFlFKQqeTPGn/KWzHZIrpw==
>>>Newsgroups: microsoft.public.windowsxp.security_admin
>>>Path: cpmsftngxa09
>>>Xref: cpmsftngxa09
>>microsoft.public.windowsxp.security_admin:34090
>>>NNTP-Posting-Host: TK2MSFTNGXA01 10.40.1.47
>>>X-Tomcat-NG: microsoft.public.windowsxp.security_admin
>>>
>>>I hope this is the correct group I cant find anything
>>>close to this problme.
>>>
>>>When I go to Windows Update home and do the scan for
>>>updates it comes back wiht the following error,
>>>
>>>Windows Update had encountered an error and can not
>>>display the requested page.
>>>
>>>This is an on going problem and cant seem to find any
>>>info on this.
>>>
>>>Thanks in advance
>>>
>>>
>>>.
>>>
>>
>>
>>.
>>
>
>
>.
>