Re: After registering Windows XP Pro I cannot access Windows Update page

From: Maurice N (maurice@mvps.org)
Date: 10/24/02


From: "Maurice N" <maurice@mvps.org>
Date: Thu, 24 Oct 2002 13:11:21 -0500


Jon Allers wrote:
> I only have one login for my PC. This account also has
> full admin rights to the PC. When I click the Windows
> Update option in the start menu IE pops up and goes to a
> default window saying that I have to login as an admin.
> I've tried the "run as" option to no avail.
 
"Administrators Only" Error Message When You Attempt to Use the Windows Update Site
<http://support.microsoft.com/default.aspx?scid=KB;[LN];Q316524>

If you have an AOL account, make sure you use Internet Explorer when going to Windows Update site.
 
Windows Update problems should be posted into newsgroup ** microsoft.public.windowsupdate **
This link is for your Outlook Express
news://msnews.microsoft.com/microsoft.public.windowsupdate
or if other newsreader
nntp://msnews.microsoft.com/microsoft.public.windowsupdate

The Microsoft Windows Update team does monitor and participate there actively.
 
If you were to look at the Windows update log, it may have an entry (entries) with Error that
would help to pin-down your pc's problem with Windows Update on-line functions.
%WINDIR%\Windows Update.log

C:\Windows\Windows Update.log (for Win XP)
C:\WINNT\Windows Update.log (for Win XP & WIN2000 )

-- 
Maurice N
MVP  Windows - Shell / User


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