Re: lsass.exe system lockout!
From: Roger Abell [MVP] (mvpNOSPAM@asu.edu)
Date: 09/17/02
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From: "Roger Abell [MVP]" <mvpNOSPAM@asu.edu> Date: Mon, 16 Sep 2002 21:07:54 -0700
The secret that is out-of-sync is that used by the system
itself to initialize the security subsystem during early boot.
To my knowledge the only recovery available is a fresh
install. The issue has been raised with MS that this is
being seen too, too often. When I have seen people with
this, most can affirm that there was an abrupt shutdown.
As of yet I have seen no fix, and somehow I do not believe
that there can be one that would not also become a prime
cracking tool.
-- Roger Abell MS MVP (Security, Windows), MCDBA, MCSE both Associate Expert - Windows XP ExpertZone http://www.microsoft.com/windowsxp/expertzone "call" <call@clara.co.uk> wrote in message news:1032204789.65302.0@iris.uk.clara.net... > My PC boots to a point, but before the desktop is displayed, on a black > screen I get the message: - > > 'When trying to update a password this return status indicates that the > value provided as the current password is not correct'. > > 'System Error : lsass.exe'. > > On another forum I was told that the only way around this is a reformat and > reinstallation of XP, which for obvious reasons I do not want to do! > > I can't even start up in safe mode for receiving the same error message. > > However using my product recovery CD and trying a system repair, I get the > prompt: - > > 'Enter Administrator password', (which I thought was myself or is that local > administrator) but on entering > my password, get: - > > 'The password is not valid. Please retype password'. > > I am the main user on my PC, but I also have a guest account. I have only > created one password and that is for my account (which I thought was the > administrator / local administrator). > > I have done a lot of crawling through the MS knowledge base and found a lot > of relevant but ultimately non-working results. > > I thought I'd come across a solution when I found a hot fix for 'The > password is not valid. Please retype password' even if to your knowledge you > are typing the correct password. This is downloaded as an inclusion to MS XP > set up floppies. But to my dismay, on reboot got the same 'lsass.exe' error > and the continual reboot loop. > > I have even tried 'Passware Recovery Key Software' which supposedly has a > 100% effectiveness to try and reset the administrator password, but on > reboot still get the 'lsass.exe' system error. Fortunately they refund if > their software does not work (100% effectiveness ?). > > Can anybody please suggest something that I may not have tried as this > problem has existed for four days now and I'm getting desperate (hence the > Passware Key Software attempt). > I feel I've exhausted all research on the subject so maybe a MS expert can > shed some light? Please? > > Thanks. > Graham C. > >
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