cannot change existing user accounts, or add new ones

From: al (mackie@islandnet.com)
Date: 09/10/02 

From: "al" <mackie@islandnet.com>
Date: Tue, 10 Sep 2002 02:41:01 -0700

I think I posted this in the wrong newsgroup, so here it
is again with apologies for any double posting.

For several months I have been unable to change user
accounts on my home computer running XP home. The user
accounts button in Control Panel is completely non-
responsive.

I think the problem started when I had a new drive
installed and forgot to give the store a password for an
admin. account - they tried to find a way in, with no
success. They deny anything they did would cause this
problem.

I have upgraded to the new service pack, but this makes
no difference - other than it now looks like my kids
accounts have full administrative privileges. I am unable
to change accounts, passwords, pictures, privileges and
so on.

I am not part of a network, have only one computer at
home.

Any ideas what is going on? Seems some switch must have
been thrown, but which one???

Al
.

Loading