Re: Password Authentication
From: Bimp (mec@arrdis.com)
Date: 08/20/02
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From: "Bimp" <mec@arrdis.com> Date: Tue, 20 Aug 2002 08:36:53 -0700
I have explained that to her and had her try both just
to make sure. She said she has but I'm in Cleveland and
she's in Albany and I have no way of actually making sure
that what she said is actually what she did. I'd try PC
Anywhere or similar software but I'd have to go install it
and the powers that be won't approve that. So I'm stuck!
Just trying to make sure I've covered all my bases here.
Thanks for your help. If you think of anything else...
>-----Original Message-----
>As I read your post this is exactly what I was suspecting
>> . . . because in the event viewer
>> on the exchange server it shows her as being
authenticated
>> to her machine and not the domain.
>
>which definitively show the wrong credentials are
>being presented
>
>> I have had her do the
>> Domain\Username, which works for everyone else but her!
>
>right, and what shows in the event log then on E2K
machine?
>
>> I'm beginning to suspect a end user error but I can't
see
>> what it could be. Any help would be greatly appreciated!
>
>Does she know the difference between \ and / ??
>It is a very common user error.
>--
>Roger Abell
>MS MVP (Windows Platform), MCSE, MCDBA
>Associate Expert - Windows XP ExpertZone
>http://www.microsoft.com/windowsxp/expertzone
>
>"Bimp" <mec@arrdis.com> wrote in message
>news:5eb601c2484f$38cf9660$9ae62ecf@tkmsftngxa02...
>> I've got a problem that's been driving me nuts for
two
>> weeks now! We have a remote user that cannot access her
>> email on our server other than through the web server.
Any
>> time she tries to connect we recieve an error message
>> indicating her username or password are incorrect. I
have
>> gone through everything here and everything on her end
and
>> made sure all the username and passwords are the same
and
>> still cannot get it to authenticate! I can log on to her
>> account locally and have set up on my home computer to
log
>> on and have been successful but I have a different OS
and
>> email at home than she does.
>> She is running W2K with Office XP Pro (Same as we
>> have in the office). We are using Exchange 2000 on a
2000
>> server. Both have all the most current updates and
service
>> packs. I have windows '98 with Outlook Express at home.
>> We have set her up on Outlook to use Microsoft Exchange.
>> We have a user in the same remote office, set up the
same
>> way, with the same OS and mail that is not having any
>> problem whatsoever! I have even tried setting up a VPN
and
>> get the same message.
>> I have searched Microsoft's Knowledge Base,
>> Newsgroups for W2K, Exchange, Outlook, Security,
everthing
>> I could think of and have found nothing! HELP! What am I
>> missing! My theory is it has something to do with
>> authenticating to the domain because in the event viewer
>> on the exchange server it shows her as being
authenticated
>> to her machine and not the domain. I have had her do the
>> Domain\Username, which works for everyone else but her!
>> I'm begining to suspect a end user error but I can't see
>> what it could be. Any help would be greatly appreciated!
>> I'm not sure I've included all the info you need to help
>> me but I can't babble on forever.
>
>
>.
>
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- In reply to: Roger Abell [MVP]: "Re: Password Authentication"
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