Re: Microsoft Mail and Windows XP

From: Miles (mewbank@yahoo.com)
Date: 08/20/02


From: "Miles" <mewbank@yahoo.com>
Date: Tue, 20 Aug 2002 08:34:11 -0700

Thanks for your help. Both pings worked fine with server
name as I'd been using it and ip address I had. I think
I found some help here "Q299531" as there appears to be a
conflict between my NT 4.0 server and Outlook 2002. It
describes the same problem where you can ping but outlook
can't resolve the server name. It wants me to install
something called an RPC Configuration service which I'll
try tonight when I can reboot the server.

>-----Original Message-----
>To start, I would perform the following tests.
>
>>From a command prompt, I would try to:
>PING ExchangeServerName
>
>If that failed, I would try to:
>PING IPAddressofExchangeServer
>
>If Ping#1 failed and Ping #2 worked then you may have a
WINS and/or DNS
>problem.
>
>If both Ping tests failed then the workstation is unable
to communicate with
>the Exchange Server. This could be caused by
misconfiguration of the
>desktop, network device (e.g. Router/Switch) problems,
etc.
>
>--
>Sincerely,
>
>Shane C. Hage
>
>This posting is provided "AS IS" with no warranties, and
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2002 Microsoft
>Corporation. All rights
>reserved.
>
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>
>
>
>"Miles" <miles@invernessllc.com> wrote in message
>news:33c001c2453e$097ed0b0$b1e62ecf@tkmsftngxa04...
>> We're in the process of upgrading all of our network
(15
>> machines) from Windows NT / Windows 98 to Windows XP.
I
>> also haven't replaced our third party IT vendor. First
>> two machines are here and network fine and dandy and
>> share my internet connection but I can't get them to
>> recognize the Exchange mail server (Windows NT
machine).
>> Is there some special format for inputting the mail
>> server name in Outlook? I've tried the name of the
>> computer and location of the mail server directory.
Any
>> help would be appreciated as I'm a bit over my head.
>
>
>.
>



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