Re: Password Authentication
From: Roger Abell [MVP] (mvpNOSPAM@asu.edu)
Date: 08/20/02
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From: "Roger Abell [MVP]" <mvpNOSPAM@asu.edu> Date: Tue, 20 Aug 2002 07:49:43 -0700
As I read your post this is exactly what I was suspecting
> . . . because in the event viewer
> on the exchange server it shows her as being authenticated
> to her machine and not the domain.
which definitively show the wrong credentials are
being presented
> I have had her do the
> Domain\Username, which works for everyone else but her!
right, and what shows in the event log then on E2K machine?
> I'm beginning to suspect a end user error but I can't see
> what it could be. Any help would be greatly appreciated!
Does she know the difference between \ and / ??
It is a very common user error.
-- Roger Abell MS MVP (Windows Platform), MCSE, MCDBA Associate Expert - Windows XP ExpertZone http://www.microsoft.com/windowsxp/expertzone "Bimp" <mec@arrdis.com> wrote in message news:5eb601c2484f$38cf9660$9ae62ecf@tkmsftngxa02... > I've got a problem that's been driving me nuts for two > weeks now! We have a remote user that cannot access her > email on our server other than through the web server. Any > time she tries to connect we recieve an error message > indicating her username or password are incorrect. I have > gone through everything here and everything on her end and > made sure all the username and passwords are the same and > still cannot get it to authenticate! I can log on to her > account locally and have set up on my home computer to log > on and have been successful but I have a different OS and > email at home than she does. > She is running W2K with Office XP Pro (Same as we > have in the office). We are using Exchange 2000 on a 2000 > server. Both have all the most current updates and service > packs. I have windows '98 with Outlook Express at home. > We have set her up on Outlook to use Microsoft Exchange. > We have a user in the same remote office, set up the same > way, with the same OS and mail that is not having any > problem whatsoever! I have even tried setting up a VPN and > get the same message. > I have searched Microsoft's Knowledge Base, > Newsgroups for W2K, Exchange, Outlook, Security, everthing > I could think of and have found nothing! HELP! What am I > missing! My theory is it has something to do with > authenticating to the domain because in the event viewer > on the exchange server it shows her as being authenticated > to her machine and not the domain. I have had her do the > Domain\Username, which works for everyone else but her! > I'm begining to suspect a end user error but I can't see > what it could be. Any help would be greatly appreciated! > I'm not sure I've included all the info you need to help > me but I can't babble on forever.
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