Re: xp and NAV2002
From: Joel Rittvo (joel@perfect-flight.com)
Date: 06/29/02
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From: "Joel Rittvo" <joel@perfect-flight.com> Date: Sat, 29 Jun 2002 14:04:20 -0400
"Suz" <gsnewton@ozemail.com.au> wrote in message
news:11b0501c21f74$cb11bd40$2ae2c90a@hosting.microsoft.com...
> Have home ed of XP and Nortons Antivirus 2002 installed.
> the latter stops viruses through email but not sure if xp
> is preventing it from repairing them.
>
> They are quarantined but NAV says unable to repair them,
> even the snow white one. Scanning with fixKlez is of no
> use or NAV in safe start up mode either as no infections
> found. Obviously means quarantine is not readable and
> fixable or NAV is corrupt by a virus already?
> I am a good virus buster scanning regulary too so don't
> know what else to do.
The things NAV is putting into quarantine are most likely the virus/trojan
files themselves, not infected files. There is nothing to fix in this case.
You just want to delete them from the quarantine. You fix a file that once
was a good file but that somehow got infected. You don't fix a file that
just is the infection. If NAV works right, and you keep it up to date, you
shouldn't have files to fix ever, because it will stop your files from
becoming damaged in the first place. It can't stop you from receiving
virus/trojan files, but it can stop them from doing anything bad to your
system and files by immediately moving them to a safe quarantine.
> I am still getting viruses through my email even though I
> have security at medium and NAV installed. I thought
> firewall with xp was meant to be protection too. Retailer
> would have me believe I didn't really need NAV at all.
> Glad I didn't listen to him.
> NAV reassures me xp and their 2002version do not clash at
> all.
> Yes I do constantly update for xp and NAV.
Firewalls, XP and IE security settings, NAT routers, etc., are basically
ways to protect you from bad things happening through you internet
connection, like someone trying to access you hard drive, or to overload
your connection. They basically look at packets, IP addresses, and ports.
They don't look at the actual content of files that you download or get in
email attachments, though. That is what something like NAV is for.
> Nortons advises if viruses found in Restore or systems to
> scan with boot disc and also Restore off. It states this
> purges restore but I can't find out how much of restore
> is purged. don't want the lot as I may need to use it
> still.
It sounds like, so far at least, that you are dealing with potential
viruses/trojans before they infect any of your files, so you don't have any
infected files in you restore libraries to really need to worry about. The
worst that could happen if you use a restore in your situation is that it
might resore a quarantined file that you deleted from the quarantine area
back to the quarantine area. If so, just delete it again. I believe if NAV
finds something nasty in a restore library, it just deals with that
individual piece, not the whole library, and certainly not other libraries.
> Also can't find out where to set restore points myself.
You set manual restore points by going to Control Panel | System | System
Restore.
Hope this helps. Relax. You are doing things fine from your description.
Joel Rittvo
- Next message: Dennis: "Make USB Devices Available to other users."
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