Re: Internet Explorer V6 and PDF Files

From: Debra Earle (theboss@intranet-works.com)
Date: 05/07/02 

Date: Tue, 07 May 2002 12:52:40 -0700
From: Debra Earle <theboss@intranet-works.com>

DougF wrote:
>
> "Debra Earle" <theboss@intranet-works.com> wrote
> > DougF wrote:
> > >
> > > "Debra Earle" <theboss@intranet-works.com> wrote
> > > > DougF wrote:
> > > > >
> > > > > I am running Windows XP with IE6. When I go to a site that uses ftp for PDF
> > > > > files I get the option of saving the file to the computer, but get an error
> > > > > message each time. The option to open the file is grayed out and not
> > > > > available. The error message is "Internet Explorer was not able to open
> > > > > this internet site. The requested site is either unavailable or cannot
> > > be
> > > > > found. Please try again later". I can easily complete the operation with
> > > > > an older computer with IE5 and or a laptop and Netscape. The site
> in
> > > > > question is from the Treasury
> > > > > ftp://ftp.publicdebt.treas.gov/of/ofh342902.pdf.
> > > > >
> > > > > I would like to be able to open the file and read it direct in IE6. Saving
> > > > > to a directory would be OK if it worked. Assistance would be appreciated.
> > > > >
> > > > Simplest thing might be to just try a re-install of Acrobat Reader, to
> > > > be sure you have it set up right.
> >
> > > I appreciate the suggestion. I have tried the reinstall of Acrobat and
> > > Acrobat Reader (both versions 5.0.5). It did not resolve the problem.
> >
> > Do PDF files open normally locally (with double-click) in Acrobat
> > Reader?
>
> Yes they do. They also work fine when introduced to IE via http:. It is
> just the ftp link that is a problem.
>
Well, the problem is, I have AR installed as a plug-in to NS and can't
test it under IE. I *have* heard of such problems, but usually fixed
with updating AR ... but I can't replicate the problem and if
re-installing and patching AR doesn't do it ... I'm not sure what else
to suggest, since your file locations are OK and you say other FTP
operations are fine.

I would suspect the authentication if you had problems w/other FTP
sites, but you don't indicate that either.

-- DE

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