Re: My system is haunted!
- From: Malke <malke@xxxxxxxxxxxxxxx>
- Date: Sat, 28 Mar 2009 05:44:54 -0700
BAL007 wrote:
This is not a joke! I started to hear sporadically some music and voice on
my PC, like if I was listening to a radio station; I have no such
application on
my system. When this is happening, only ordinary applications (like
Outlook or Word) are running. Stopping all the applications does not make
any difference. When it happens, I have noticed that a process called
17134.exe is running and is consuming quite a lot of memory space. At
start-up of my system, the original memory space used by that process is
around 2000K but when I start hearing the sounds, the amount of memory
used is around 58000K and varying; it uses between 10 to 30% of CPU. If I
stop the process, the situation goes back to normal, no more sounds. The
description of the process is ?Unload PerfMon Counters?. I looked for a
file named 17134.exe on my disk but there is no such file. When I start my
system, I have a window with an error message: 17134.exe application
error, click OK to terminate the program. The process is recreated
automatically. I make sure that my anti-virus is always up-to-date and I
ran a full scan on my system. Nothing unusual was detected. I would like
to know if that process is legitimate, and
why it behaves like that. Any thoughts?
As the others have told you, your computer is probably infected. Scanning
with an antivirus (which one?) isn't adequate. Go through these general
malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Include scanning with David Lipman's Multi_AV and follow instructions to do
all scans in Safe Mode. Please see the special Notes regarding using
Multi_AV in Vista.
http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://tinyurl.com/yoeru3 - download link and more instructions
When all else fails, get guided help. Choose one of the specialty forums
listed at the first link. Register and read its posting FAQ. PLEASE DO NOT
POST LOGS IN THE MS NEWSGROUPS.
If you can't do the work yourself (and there is no shame in admitting this
isn't your cup of tea), take the machine to a professional computer repair
shop (not your local equivalent of BigComputerStore/GeekSquad). Please be
aware that not all local shops are skilled at removing malware and even if
they are, your computer may be so infested that Windows will need to be
clean-installed. If possible, have all your data backed up before you take
the machine into a shop.
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ
.
- References:
- My system is haunted!
- From: BAL007
- My system is haunted!
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