Re: defender updates



I *strongly* hope that the system has a good warranty as you should be bringing it back to where it was purchased.
Have them fix whatever it is that they broke since the system has never downloaded/installed updates nor done anything that *you* would like it to do.
Have them uninstall Bullguard first and then check the integrity of the WMI repository. The repository 'sounds' as if it's been damaged by Bullguard or, <----- "something else" .
IF they feign ignorance, tell them to type the following at an Elevated Command Prompt: winmgmt /?
That will tell them how to check the integrity of the WMI besides other options available, such as rebuilding it now that Bullguard nuked it.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



norvelle wrote:

yes it was already installed.no updates have ever downloaded or installed.mp3 and mobile drivers do not install or second life.

"MowGreen [MVP]" wrote:


Was Bullguard installed the first time the system attempted to update Windows Defender's definitions ?
Have other updates downloaded and installed properly ?


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


norvelle wrote:


since buying my vista computer six months ago,every time i start up i get a notification box telling me defender is out of date.updates are set to automatically download but never has.the green bar checking for updates just scrolls across the screen endleesly .history updates says updates have never been downloaded or installed.i have tried disabling bullguard but this makes no difference.

.



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