Re: Cached Credential suggestions

Oh, so you want to change "cannot use Outlook" (sic - Exchange)
calls into "cannot log in" calls ? Why not just document the test
for network connectivity in helpdesk's scripts for "cannot use . . "
so that it includes (test via ping to . . . ) ?

Do not misunderstand me, there can be good reasons to disable
cached logins, but it can also lead to lost productivity where there
is a real outage and people cannot even work locally.

Roger
"Bad Beagle" <maxwelli@xxxxxxxxxxxxxxxx> wrote in message
news:OMAE5sw7GHA.4572@xxxxxxxxxxxxxxxxxxxxxxx
I only have a single location and a single domain environment. It is not
really being suggested to mitigate any risk, it is only being suggested to
aid my support team with help desk calls. Users have no way of knowing
they are not logged into the domain and they call for help that they can't
use Outlook when the problem really is that the network cable is unplugged.
Does that make sense?
"Roger Abell [MVP]" <mvpNoSpam@xxxxxxx> wrote in message
news:OrqEPmw7GHA.3960@xxxxxxxxxxxxxxxxxxxxxxx
OK, I have to ask, what risk is it that you blieve is addressed
by disabling cached credentials (which I take to mean the login
caching Windows does, rather than such as the cached network
credentials capability users have)

And, if this preceived risk is addressed in this way, is it of value
sufficient to offset issues such as potential lost work if a building
is severed from network contact with the domain control for a
day, etc.? Are there other ways to mitigate the preceived risk?


"Bad Beagle" <maxwelli@xxxxxxxxxxxxxxxx> wrote in message
news:%23h$Zmdw7GHA.3620@xxxxxxxxxxxxxxxxxxxxxxx
I would like to turn off cached credential for my network users. I will
keep it enabled for my laptop users. Does anyone see any reason NOT to
turn off cached credentials? Is there more benefit to having a notice to
the users that they are logging in with cached credentials? If anyone
has any experience with this I would appreciate your opinion.







.

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