Re: CTRL-ALT-DEL SCREEN VANISHES



Does a reboot solve the problem? If so it sounds like you may have a memory
leak on some process. I have not tried it myself but there are some Resource
Kit tools called memmonitor and memtriage that may help troubleshoot such as
shown in the link below. As soon as you experience reduction in performance
be sure to check Task Manager for memory/CPU usage and it would be a good
idea to use something like Process Explorer from SysInternals to save a
baseline of what memory and CPU usage is for your processes when everything
is running well. --- Steve

http://www.microsoft.com/downloads/details.aspx?FamilyID=9d467a69-57ff-4ae7-96ee-b18c4790cffd&DisplayLang=en

"Mr Durand" <eldocomp@xxxxxxxxx> wrote in message
news:uGAUmJAOGHA.1676@xxxxxxxxxxxxxxxxxxxxxxx
I have a Dell PowerEdge 2550 server running Windows 2003 SP1 and have
strange behavior occurring every 7-14 days. The server will always respond
to a ping however when the problems start, I notice services start becoming
choppy in response and eventually do not respond at all....when it gets
into this state, I cannot access the system with RDP and the actual system
console loses the Ctrl-Alt-Del screen which was displayed prior to the
trouble starting.

The server runs the following apps/services

IIS 6.0
Windows SharePoint Services
MSDE for SharePoint
XWall 3.34

The server is protected by firewall appliances and the event logs show no
signs of any trouble on the system at anytime. A straight 2 hour Dell
hardware diag run reflected no problems on the system whatsoever.

Any idea what direction I can take to resolve the issue? I'm convinced it
is software and maybe even specifically with the lsass engine but can't
confirm without any event entries to go on. This doesn't happen
frequently though it does consistently happen. The server has 3GB of RAM
and everytime I look in on it, it has more than half of the physical RAM
available with normal paging.

I'm stumped....I'll call PSS if I have to but the problem is I can't force
the problem to occur making it more difficult to troubleshoot.

Dave
Phoenix, Arizona



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Relevant Pages

  • Re: CTRL-ALT-DEL SCREEN VANISHES
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  • Re: CTRL-ALT-DEL SCREEN VANISHES
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    (microsoft.public.windows.server.security)
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    (microsoft.public.windows.server.security)
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