RE: Kerberos Issue

From: Ralish (Ralish_at_discussions.microsoft.com)
Date: 04/07/05


Date: Thu, 7 Apr 2005 04:13:02 -0700

Thank-you for all correspondence. It is greatly appreciated.
I have completed a netdiag and dcdiag as suggested and here is the output:

NetDiag:
    Computer Name: LFN-SVR-1
    DNS Host Name: lfn-svr-1.LFN.net
    System info : Windows 2000 Server (Build 3790) --- Surprised this hasn't
been
                                                                             
   noticed and fixed ;)...
    Processor : x86 Family 6 Model 8 Stepping 6, GenuineIntel
    List of installed hotfixes :
        Q147222
Netcard queries test . . . . . . . : Passed
Per interface results:
    Adapter : LFN Network Connection
        Netcard queries test . . . : Passed
        Host Name. . . . . . . . . : lfn-svr-1
        IP Address . . . . . . . . : 192.168.0.2
        Subnet Mask. . . . . . . . : 255.255.255.0
        Default Gateway. . . . . . : 192.168.0.1
        Primary WINS Server. . . . : 192.168.0.2
        Dns Servers. . . . . . . . : 192.168.0.2
                                           127.0.0.1
        AutoConfiguration results. . . . . . : Passed
        Default gateway test . . . : Passed
        NetBT name test. . . . . . : Passed
            No remote names have been found.
        WINS service test. . . . . : Passed
Global results:
Domain membership test . . . . . . : Passed
NetBT transports test. . . . . . . : Passed
    List of NetBt transports currently configured:
        NetBT_Tcpip_{889147D6-99FA-410E-A4F8-E95AD376DBCF}
    1 NetBt transport currently configured.
Autonet address test . . . . . . . : Passed
IP loopback ping test. . . . . . . : Passed
Default gateway test . . . . . . . : Passed
NetBT name test. . . . . . . . . . : Passed
Winsock test . . . . . . . . . . . : Passed
DNS test . . . . . . . . . . . . . : Failed
          [WARNING] Cannot find a primary authoritative DNS server for the
name
            'lfn-svr-1.LFN.net.'. [WSAEADDRNOTAVAIL ]
            The name 'lfn-svr-1.LFN.net.' may not be registered in DNS.
          [WARNING] Cannot find a primary authoritative DNS server for the
name
            'lfn-svr-1.LFN.net.'. [WSAEADDRNOTAVAIL ]
            The name 'lfn-svr-1.LFN.net.' may not be registered in DNS.
          [WARNING] Cannot find a primary authoritative DNS server for the
name
            'lfn-svr-1.LFN.net.'. [ERROR_TIMEOUT]
            The name 'lfn-svr-1.LFN.net.' may not be registered in DNS.
    [WARNING] The DNS entries for this DC are not registered correctly on
DNS server '0.0.0.0'. Please wait for 30 minutes for DNS server replication.
    [FATAL] No DNS servers have the DNS records for this DC registered.
Redir and Browser test . . . . . . : Passed
    List of NetBt transports currently bound to the Redir
        NetBT_Tcpip_{889147D6-99FA-410E-A4F8-E95AD376DBCF}
    The redir is bound to 1 NetBt transport.
    List of NetBt transports currently bound to the browser
        NetBT_Tcpip_{889147D6-99FA-410E-A4F8-E95AD376DBCF}
    The browser is bound to 1 NetBt transport.
DC discovery test. . . . . . . . . : Passed
DC list test . . . . . . . . . . . : Passed
Trust relationship test. . . . . . : Skipped
Kerberos test. . . . . . . . . . . : Failed
        [FATAL] Kerberos does not have a ticket for host/lfn-svr-1.LFN.net.
LDAP test. . . . . . . . . . . . . : Passed
Bindings test. . . . . . . . . . . : Passed
WAN configuration test . . . . . . : Skipped
    No active remote access connections.
Modem diagnostics test . . . . . . : Passed
IP Security test . . . . . . . . . : Skipped
    Note: run "netsh ipsec dynamic show /?" for more detailed information
The command completed successfully

NOTES:
1. The DNS Server Test Failure is because AD is not starting up (error
loading the GC, as a result of Kerberos Auth Failure, and hence, DNS can not
load zones (stored in the AD)).
2. The Kerberos Failure seems to indicate that there is no key stored for
the DC (LFN-SVR-1). Interestingly, I ran netdiag twice (second time output to
file to c/p here), and first time round, this line was also listed in
Kerberos Failure:
'[FATAL] Kerberos does not have a ticket for krbtgt/LFN.net.'
This would mean the TGT key for the LFN.net realm is gone (from my VERY
basic knowledge of Kerberos inner workings). Wouldn't this account for the
Authentication issues, how would I go about regenerating the TGT for the
realm?

DCDiag:
Domain Controller Diagnosis
Performing initial setup:
   Done gathering initial info.
Doing initial required tests
   Testing server: LFN\LFN-SVR-1
      Starting test: Connectivity
         The host 6b610473-2182-402d-9273-67cea2ce7610._msdcs.LFN.net could
not be resolved to an
         IP address. Check the DNS server, DHCP, server name, etc
         Although the Guid DNS name
         (6b610473-2182-402d-9273-67cea2ce7610._msdcs.LFN.net) couldn't be
         resolved, the server name (lfn-svr-1.LFN.net) resolved to the IP
         address (192.168.0.2) and was pingable. Check that the IP address is
         registered correctly with the DNS server.
         ......................... LFN-SVR-1 failed test Connectivity
Doing primary tests
   Testing server: LFN\LFN-SVR-1
      Skipping all tests, because server LFN-SVR-1 is
      not responding to directory service requests
   Running partition tests on : ForestDnsZones
      Starting test: CrossRefValidation
         ......................... ForestDnsZones passed test
CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... ForestDnsZones passed test CheckSDRefDom
   Running partition tests on : DomainDnsZones
      Starting test: CrossRefValidation
         ......................... DomainDnsZones passed test
CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... DomainDnsZones passed test CheckSDRefDom
   Running partition tests on : Schema
      Starting test: CrossRefValidation
         ......................... Schema passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... Schema passed test CheckSDRefDom
   Running partition tests on : Configuration
      Starting test: CrossRefValidation
         ......................... Configuration passed test
CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... Configuration passed test CheckSDRefDom
   Running partition tests on : LFN
      Starting test: CrossRefValidation
         ......................... LFN passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... LFN passed test CheckSDRefDom
   Running enterprise tests on : LFN.net
      Starting test: Intersite
         ......................... LFN.net passed test Intersite
      Starting test: FsmoCheck
         Warning: DcGetDcName(TIME_SERVER) call failed, error 1355
         A Time Server could not be located.
         The server holding the PDC role is down.
         Warning: DcGetDcName(GOOD_TIME_SERVER_PREFERRED) call failed, error
1355
         A Good Time Server could not be located.
         ......................... LFN.net failed test FsmoCheck

Notes:
1. DNS Failure is due to DNS Zones not loading (see Note 1 from 'netdiag').
2. The FsmoCheck errors concerning W32Time appear to be due to the Time
Server being unable to communicate with AD.

Once again, thank-you for your continued help. I hope this is useful. I have
checked EventID.net as usual against errors as well as the MS KnowledgeBase
and other sites.

"Ralish" wrote:

> I have been tearing my hair out over an issue with this Windows Server 2003
> machine for days now. Thankfully, I have made some progress in diagnosing the
> problem, but I am unsure how to proceed.
>
> In short, the Active Directory service starts up, but is unable to load the
> global catalog - citing access denied.
>
> Furthermore, as a result, all services that depend on Active Directory, such
> as DNS, DHCP, Certificate Services, etc... are unable to establish
> communication and fail as well.
>
> I have tracked the issue down to an authentication issue with Kerberos.
>
> The system appears to be unable to authenticate as itself, with the Security
> Log flooded with Events from 'Security' with Event ID '675':
>
> Pre-authentication failed:
> User Name: LFN-SVR-1$
> User ID: LFN\LFN-SVR-1$
> Service Name: krbtgt/LFN.NET
> Pre-Authentication Type: 0x2
> Failure Code: 0x18
> Client Address: 127.0.0.1
>
> LFN-SVR-1 is the name of the machine and LFN is the short domain name.
>
> I have also downloaded the MS Resource Tools Kit - and used klist.exe.
>
> klist tickets - Informs me that there are 0 cached tickets...
> klist tgt - 'Error calling function LsaCallAuthenticationPackage: 0
> The operation completed successfully.
> Substatus: 0x8009030e
>
> Any and all help would be greatly appreciated in solving this problem.
>
> Yours hopefully,
>
> Ralish



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