Re: HelpAssisstant_XXXXXX user created and delete events

From: Sandi - Microsoft MVP (sandi_hardmeier_at_mvps.org)
Date: 05/24/04


Date: Mon, 24 May 2004 18:12:37 +0800

Hi Ron,

HelpAssistant can be a legitimate account, it is used during remote
assistance by the invited 'expert' when they connect to your computer during
a remote assistance session. Its used by an administrator to log on and
connect to a computer.

More info here:
300692
http://support.microsoft.com?kbid=300692

If you don't use remote assistance it can be disabled via control panel,
system, remote tab. Turn off the first option to allow remote assistance.

-- 
Hyperlinks are used to ensure advice remains current
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org/
Ron Williams wrote:
> Hi I have a windows 2003 server with all the security
> patches installed,
> however i am receiving events in the security log of the
> event viewer where a user is created and then deleted.
> The new accountname is HelpAssistant_634c49
> and the caller username is machinename$
> Could this server be compromised or is this a normal
> behavior caused by some service in windows 2003?
>
> Regards 


Relevant Pages

  • Re: HelpAssisstant_XXXXXX user created and delete events
    ... HelpAssistant can be a legitimate account, ... If you don't use remote assistance it can be disabled via control panel, ... > however i am receiving events in the security log of the ...
    (microsoft.public.security)
  • Re: HelpAssisstant_XXXXXX user created and delete events
    ... HelpAssistant can be a legitimate account, ... If you don't use remote assistance it can be disabled via control panel, ... > however i am receiving events in the security log of the ...
    (microsoft.public.windows.server.general)