How do I recover encrypted files

One of my users have encrypt all of his data (1 year ago) that was stored in
the folder on one of our 2003 Servers, now for some reason he can not access
his files (access denied) I try to take over the ownership of the folder
with my administrator account to no avail, please help.



How do I recover the files, I need to have an access to it, what is the best
or quickest method, are they any articles in knowledge base that will give
me step by step direction,



Thanks


.

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