RE: Microsoft Office behaves badly after domain change.

From: Drumgod (Drumgod_at_discussions.microsoft.com)
Date: 05/24/05


Date: Tue, 24 May 2005 11:15:02 -0700

The manner in which you restored the users desktop is flawed. When
copy/pasting like that you will defintly run into errors unless you reboot.
You should have rebooted the system and made a backup of the profile. Then
let the users logon and reboot again. Then restore the profile data. The
problems with office are likely caused by a problem in the APPLICATION DATA
folder that Microsoft stores for each use. The data there is probably
corrupt. I would recommend that you just wipe the profiles clean and reboot.
Then allow the users to logon. A new profile will be created and this shoud
fix your problem. However the desktop settings will be lost. but that's not a
big deal. Users will always re-configure their desktops.

You also may want to consider storing the users profile on a server I.E
\\Servername\Share\Username\Profile. That would prevent the users desktop
from being deleted in the event of a failure like this, or if you had to
reformatt the hard drive.

My 2 Cents...

"Paul" wrote:

> We needed to change the domain that our users log in to. To do this we logged
> into the new domain as each user on their respective computers, logged out,
> logged in as the local administrator, removed the folder username.newDomain
> from documents and settings, added the domain user permission to the old
> username folder, renamed it to username.newDomain, and viola they had their
> original desktop etc.
>
> The only problem we encountered with this technique is that when we run
> Office apps, a few odd things happen unless we make the domain user a member
> of the local administrators group.
>
> The odd things are;
>
> Outlook will not start at all.
> Word and Excel ask for the username and initials every time they start.
> Firefox web browser will not display any web pages.
>
> My initial thought is that it has something to do with the user.dat file
> stored in the profile, but I do not know how to fix it.
>
> For the moment we have everyone logging in as local admin, but we would like
> to change this back.
>
> Any ideas?
>
> Paul
>



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