Re: Strange Win2K Logon Problem

From: Steven L Umbach (n9rou_at_n0-spam-for-me-comcast.net)
Date: 09/10/04


Date: Fri, 10 Sep 2004 00:01:28 GMT

Enable auditing of logon events on that computer and account logon events in Domain
Controller Security Policy [if nit already] and view the security logs to see if
failed logon attempts have been generated. You will have to view the security log on
the computer and the security log on the domain controller that tried to authenticate
her. Often the events will give specific information on why the logon failed. I would
also run the support tool netdiag on that computer to check for network/domain
problems. One possibility is that cached logons are used on that computer and she has
since changed her password. The links below go into more detail on how to configure
auditing and interpreting the Event ID's. --- Steve

http://support.microsoft.com/default.aspx?scid=kb;en-us;300549

http://www.microsoft.com/resources/documentation/WindowsServ/2003/datacenter/proddocs/en-us/Default.asp?url=/resources/documentation/windowsserv/2003/datacenter/proddocs/en-us/518.asp

http://www.microsoft.com/technet/security/guidance/secmod144.mspx

"SWBradbury" <swbradbury@netzero.com> wrote in message
news:e3fc3749.0409091204.51a50ca0@posting.google.com...
> Hello all!
>
> Has anyone ever seen a user have a problem where they can log into one Win2K
> machine just fine but when they try to log into another they get the
> following message?
>
> "The system could not log you on. Make sure your user name and domain are
> correct, then type your password again. Letters in passwords must be typed
> using the correct case. Make sure that Caps Lock is not accidentally on."
>
> The thing that is really strange to me is that, not only can she log in
> elsewhere, but on the machine that is giving the above error she is the only
> one that has the problem -- Other users can log in normally.
>
> Any help would be appreciated.
>
> Thanks,
> SWBradbury



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