iexplore.exe has generated errors and will be closed by Windows

From: mikeneedshelp (mikeneedshelp_at_discussions.microsoft.com)
Date: 07/30/04 

Date: Thu, 29 Jul 2004 21:41:02 -0700

When I click on internet explorer it will not open. This error message appears "IEXPLORE.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created."

My operating software is Windows 2000 Professional

I have read similar postings to this forum and did the following as a result:

Downloaded and ran Spybot
Downloaded and ran Ad-aware
Updated my virus software to Norton 2004

Tried to access some antispyware websites via my other computer but the sites would not come up. ex www.spywareinfo.com

I have run these programs in safe mode as well.

The problem is that there are just a few detections that are not being removed. These problems are listed as:

Common Hijacker hkey_local_machine\software\microsoft\windows\currentversion\url\default\prefix\!=http://

DSO Exploit
hkey_users\s-1-5-21-1530610619-212009687-61747075-1000\software\microsoft\windows\currentversion\internetsettings\zones\0\1004!=w=3
  and
hkey_users\default\software\microsoft\windows\currentversion\internetsettings\zones\0\1004!=w=3

Does anyone know how to fix this problem?

Relevant Pages

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