Re: Hotfix Patches

anonymous_at_discussions.microsoft.com
Date: 07/20/04 

Date: Tue, 20 Jul 2004 10:50:14 -0700

Don't know how I missed the phone number, but I did.
Thank you for posting!

Best,
Mike

>-----Original Message-----
>Article 841382 tells you what to do. If you just mention
the bulletin name,
>say you want the patch and answer any additional
questions they may ask, you
>will not be charged.
>
>To resolve this problem immediately, contact Microsoft
Product Support
>Services to obtain the hotfix. For a complete list of
Microsoft Product
>Support Services phone numbers and information about
support costs, visit
>the following Microsoft Web site:
>http://support.microsoft.com/default.aspx?scid=fh;
[LN];CNTACTMS
>
>Note In special cases, charges that are ordinarily
incurred for support
>calls may be canceled if a Microsoft Support Professional
determines that a
>specific update will resolve your problem. The usual
support costs will
>apply to additional support questions and issues that do
not qualify for the
>specific update in question.
>
>Regards
>
>Oli
>
>
>
>"Mike" <anonymous@discussions.microsoft.com> wrote in
message
>news:0adc01c46e78$1b1fdb60$a501280a@phx.gbl...
>> I'm having an issue right now after loading MS04-011
that
>> I believe may be addressed by Microsoft Patch KB 841382,
>> but I cannot, for the life of me, figure out how to
>> request this patch from Microsoft. I've been wandering
>> aimlessly through Microsoft's support (what a joke) site
>> for about an hour now and while I'm probably more
familar
>> with this site than I ever intended, or cared, to be, I
>> cannot find any information on how to make this request.
>>
>> Suggestions most welcome.
>>
>> Best,
>> --Mike
>
>
>.
>

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