Re: I can't enroll certificate on a Smart Card
From: David Cross [MS] (dcross_at_online.microsoft.com)
Date: Fri, 11 Jun 2004 05:28:19 -0700
are you running this from a 2000 client or an XP client?
do you have q323172 installed on both client and server?
are you running as a local admin on the client?
-- David B. Cross [MS] -- This posting is provided "AS IS" with no warranties, and confers no rights. http://support.microsoft.com "Monica M." <firstname.lastname@example.org> wrote in message news:email@example.com... > When I attempt to use the Windows 2003 Microsoft Certificate Services > Smart Card Enrollment Station to request a certificate on behalf of > another user, I receive the following error message after I click > Enroll: > > An unexpected error occurred. Error: Please insert the user's smart > card. > > If I insert the card and click OK, I receive the same error message. > This error message is displayed even if I'm using the Gemplus GemSAFE > Card CSP version 1.0 Cryptographic Service Provider (CSP) or > Schlumberger Cryptographic Service Provider. > > My card is Schlumberger Cryptoflex 8K v2 with: > ATR: 3B 95 15 40 FF 68 01 02 02 04 > ATR MASK: FF FF FF FF 00 FF FF FF 00 00 > Running Gemplus SmartDiag v2.0, I see that it's available for use and > corrently not powered. > > Reading this microsoft article: > http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q262/2/62.ASP&NoWebContent=1 > I see that Gemplus GemSAFE Card CSP version 1.0 is not the correct CSP > for the card. The correct CSP is Gemplus GemSAFE Card CSP. Do you > think that I need this Gemplus GemSAFE Card CSP? If so, can you send > me Gemplus GemSAFE Card CSP? > > Another simptoms is that I can't register my card by Gemplus SmartDiag > v2.0, because I receve the following error: impossible to correctly > interpret some of the supplied parameters. > > Please help me, because I need urgently to enroll smart card using > Windows 2003 Microsoft Certificate Services Smart Card Enrollment > Station and I'm inexpert. > > Thank you! > > Monica M.