I can't enroll certificate on a Smart Card

From: Monica M. (mmonika_at_libero.it)
Date: 06/10/04


Date: 10 Jun 2004 10:24:35 -0700

When I attempt to use the Windows 2003 Microsoft Certificate Services
Smart Card Enrollment Station to request a certificate on behalf of
another user, I receive the following error message after I click
Enroll:

An unexpected error occurred. Error: Please insert the user's smart
card.

If I insert the card and click OK, I receive the same error message.
This error message is displayed even if I'm using the Gemplus GemSAFE
Card CSP version 1.0 Cryptographic Service Provider (CSP) or
Schlumberger Cryptographic Service Provider.

My card is Schlumberger Cryptoflex 8K v2 with:
ATR: 3B 95 15 40 FF 68 01 02 02 04
ATR MASK: FF FF FF FF 00 FF FF FF 00 00
Running Gemplus SmartDiag v2.0, I see that it's available for use and
corrently not powered.

Reading this microsoft article:
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q262/2/62.ASP&NoWebContent=1
I see that Gemplus GemSAFE Card CSP version 1.0 is not the correct CSP
for the card. The correct CSP is Gemplus GemSAFE Card CSP. Do you
think that I need this Gemplus GemSAFE Card CSP? If so, can you send
me Gemplus GemSAFE Card CSP?

Another simptoms is that I can't register my card by Gemplus SmartDiag
v2.0, because I receve the following error: impossible to correctly
interpret some of the supplied parameters.

Please help me, because I need urgently to enroll smart card using
Windows 2003 Microsoft Certificate Services Smart Card Enrollment
Station and I'm inexpert.

Thank you!

Monica M.



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