Re: Windows 2000 users accounts get locked out

From: Steven L Umbach (n9rou_at_nospam-comcast.net)
Date: 05/22/04


Date: Sat, 22 May 2004 01:32:22 GMT

Hi Merrick.

You say that those machines are on your network or not?? Can you ping those machines
by their name and get a response? The caller machine is the name of the machine that
the user was attempting to logon from at the time of the lockout. If those computers
are on your network, you need to find out why they are trying to logon as your users,
such as a virus infection. If they are not from your network then how are they
getting access? You said your firewall is configured correctly? Is your firewall
allowing any access from the internet such as a web site, vpn, or Terminal Services?
The event ID displays what user is locked out and from what machine but if you can
find any failures for logons on any domain machine such as 681 or 529, that would be
helpful as it will help determine what domain computers are being targeted for these
failed logon attempts and then you could use a packet sniffer such as Ethereal to
monitor the traffic from the machine causing the lockout to possibly help determine
what is going on.. --- Steve

"Merrick" <anonymous@discussions.microsoft.com> wrote in message
news:1021301c43f28$407ea5a0$a601280a@phx.gbl...
> Hi Steve and serverguy
>
> Great help!
> Yes i did a netdiag and seems ok but dcdiag generated some
> errors: one of which: "[warning] The DNS host name 'xxx'
> valid only on Windows 2000 DNS servers. [DNS_ERROR-NON-
> RFC_NAME], [WARNING] Cannot find a primary authoriatative
> DNS server for the name 'xxxx' may not be registered in
> DNS"
> Managed to read up some issues and rerun dcdiag and
> cleared all the erros. Still my accounts get locked out.
> The worst is my event log from eventcomp shows that my
> valid users are being locked out by all sorts of foreign
> manchine name, one of which is this:
> 644,AUDIT SUCCESS,Security,Fri May 21 16:06:46 2004,NT
> AUTHORITY\SYSTEM,User Account Locked Out: Target
> Account Name: "valid user id" Target Account ID: %
> ("numbers") Caller Machine Name: ANGEL Caller User
> Name: "my servername"$
>
> The Caller Machine Name: Angel is a remote machine name in
> my network. I have no idea what is that! A few others
> Caller Machine Name are PROXYSRV, GNSERVER, SERVIDOR ..??
> what are those!?. Am trying to scan all my users for virus
> now.
>
> Thanks for helping !
> Regards
> Liew
>
> >-----Original Message-----
> >Event ID 642 will be recorded with every Event ID 644 --
> that is normal. If you want
> >to modify password/lockout policy you have to do it at
> the domain level which would
> >be "Domain Security Policy" in a default installation -
> it will NOT work if you do it
> >in Domain Controller Security Policy.
> >
> >Have you found any failed logon event ID's on any domain
> computer? That is the place
> >to start to track down the problem to see if you have an
> infected machine or what.
> >The error for ,***StartServiceW Failed!*** would only be
> pertinent if you found that
> >on a computer experiencing account lockouts AND the
> lockout time corresponded to the
> >time for that event in the alockout.dll log.
> >
> >Have you had a chance to run netdiag and dcdiag on the
> domain controller and netdiag
> >on a domain client? If so did the results look good or
> were there any reported
> >problems? --- Steve
> >
> >"Merrick" <anonymous@discussions.microsoft.com> wrote in
> message
> >news:eed101c43d78$7eb1fc20$a401280a@phx.gbl...
> >> Hi Steve,
> >> You have been a great help! I really appreciated it. As
> to
> >> my problem:
> >> 1.) I have disabled my accounts lockout policy in my
> >> domain contoller security policy but i still get
> accounts
> >> locked out, yes the administrator is always locked out.
> >> 2.) I have included 644 and 642 in my eventcomb and for
> >> every 644 i got one 642. MS provide very little
> >> information on 642 and am still trying to gather
> >> information on that. it seems like my secure channel is
> >> leaking.
> >> 3.) I have also planted alockout.dll in one of my
> clients
> >> and one particular line is worrying me:
> C:\WINNT\system32
> >> \svchost,***StartServiceW Failed!*** (0), Service:
> >> Service: Background Intelligent Transfer Service
> >> (C:\WINNT\System32\svchost.exe -k BITSgroup), RC was:
> >> Incorrect function. (1), GLE was: Overlapped I/O
> >> operation is in progress. (997): Any comment?
> >>
> >> Hope you can help! Many Thanks in advance!
> >>
> >>
> >> >-----Original Message-----
> >> >Hi again Merrick.
> >> >
> >> >If you have not done such, set your account lockout
> >> threshhold for number of
> >> >bad attempts to at least ten. You should be seeing
> failed
> >> logon attempts
> >> >such as Event ID 529 on some computers in the domain.
> >> These failed logons
> >> >could be on any computer in the domain - not just
> domain
> >> controllers. Be
> >> >sure you have auditing of "logon events" for failure
> >> which is different than
> >> >account logon events enabled in Domain Security Policy
> >> and Domain Controller
> >> >Security Policy. You may also need to configure it at
> the
> >> OU level if you
> >> >are using Organizational Units with their own Group
> >> Policies that have
> >> >auditing disabled. You can check the Local Security
> >> Policy of any domain
> >> >computer and look at the "effective" settings for
> >> auditing to see if it is
> >> >enabled. Those failed logon events will give a lot of
> >> helpful info on why
> >> >the logons are failing and from what computers the
> logon
> >> attempts are coming
> >> >from.
> >> >
> >> >In addition I would run some diagnostics on the domain
> >> controller and then a
> >> >couple domain computers. First run netdiag on the
> domain
> >> controller looking
> >> >for any failed tests/errors/warnings particularly
> >> relating to dns, domain
> >> >membership, and dclist. Then run dcdiag on the domain
> >> controller looking for
> >> >failed tests again. After that do the same with netdiag
> >> on one of the domain
> >> >members. On the domain controller and domain member
> run "
> >> netdiag
> >> >/test:ipsec " which will show if an ipsec policy is
> >> assigned that can cause
> >> >problems in a domain. You can post results here in a
> >> reply if any problems
> >> >are found. Those tools are found on the install cdrom
> in
> >> the support/tools
> >> >folder where you will need to run the setup there. --
>
> >> Steve
> >> >
> >> >
> >> >"Merrick" <anonymous@discussions.microsoft.com> wrote
> in
> >> message
> >> >news:e7fb01c43cb0$4343bd40$a001280a@phx.gbl...
> >> >> Hi guys! thanks for the help. I have scan my
> firewall as
> >> >> suggested by Steven and all my ports are secured. I
> have
> >> >> also increase my password threashold to 10 minutes. I
> >> have
> >> >> patched all my software for my servers and users.
> All my
> >> >> users are using Windows 2000 only. I have also
> rename my
> >> >> administrator for my server. I have downloaded
> >> EventCombMT
> >> >> from MS and managed to search all my events log. I
> have
> >> a
> >> >> long list of event ID: 644. Yet when i go through the
> >> list
> >> >> I still don't understand why my users are getting
> locked
> >> >> out! This happened suddenly and I have never changed
> any
> >> >> thing to my servers. My accounts is still getting
> locked
> >> >> out and yet I still dont know why! Please help. Many
> >> >> thanks in advance!
> >> >> Merrick
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >



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