Re: Changing passwords for remote users
From: Adam Arndt (a-adama_at_microsoft.com)
Date: 04/28/04
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Date: Wed, 28 Apr 2004 15:41:30 -0400
This is a very common problem that I see all of the time. It is usually
caused by a 3rd party vpn client (most notably, Cisco) that does not
properly update the client's cached password when it is changed in the VPN
connection. The most common workaround for this issue is to educate users
that if they are remotely connected and they change their password (whether
in a VPN, terminal session, or Outlook/ OWA) they need to lock and unlock
their workstation while still in the VPN connection. This will cause the
cached password to be updated. Another solution, is to (if your VPN client
supports it) require that when remote users logon they logon to their
machines using the "logon using dial-up conneciton" check box (which will
also logon using VPN connection if they are using the Microsoft VPN client.)
Hope it helps,
Adam Arndt
"Fredj" <fredj_74@hotmail.com> wrote in message
news:2bd7dc14.0404280841.58b233a4@posting.google.com...
> Were you able to resolve this issue? If yes, mind pointing me toward the
> fix?
>
> "Phyllis" <anonymous@discussions.microsoft.com> wrote in message
> news:<1b6a401c420b5$47f56350$a501280a@phx.gbl>...
>> My office has recently implemented a policy of requiring
>> regular password changes. This is fine for our staff
>> that are regularly in the office and are notified before
>> the password expires. This is a problem for our remote
>> users. They are not notified until they connect via VPN
>> and are forced to change their password at that point.
>> Our users are standardized on Windows 2000. The problem
>> then is that the locally cached password is different.
>> They must login to their machine with their old
>> password. Also each time they access a network resource,
>> such as the mail server when opening outlook, they are
>> promted for username password and domain. We have been
>> working around this until the three days that our policy
>> requires has passed and the user can VPN and manually
>> perform another password change which gets them back in
>> sync. I am sure that my organization is not the only
>> organization with such a security policy and a large
>> number of remote users. I would just like to know what
>> the proper way is to deal with these password changes. If
>> there is an easier way to deal with these password
>> changes is there is some configuration change that needs
>> to be made either on the network or on these individuals
>> machines.
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