More Observations Re AV sites:
From: Jane (anonymous_at_discussions.microsoft.com)
Date: 04/25/04
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Date: Sun, 25 Apr 2004 11:21:26 -0700
On Microsoft's page for PC Security /windows
2000/firewall.asp: all links to AV web sites go to
Microsoft Homepage when clicked on.
Don't know URLs off-hand so conducted searches on Google:
The following result in Page Cannot be Displayed; also,
tracerts are same as with Symantic and others previously
traced.
Computer Associates
F-Secure
These sites were accessible:
BlaceIce PC
Panda Software
Tiny Software
ZoneAlarm
Any advice?
Thank you
>-----Original Message-----
>The Tracert I failed to mention is unusual.
>
>Tracert for Symantec:
>
>1) <10ms <10ms <10ms dj5d7b01 [127.0.0.1]
>
>Page Cannot Display when trying to access by URL Address
>
>Page Cannot Display when accessing through Google search
>results for 'symantec'
>
>Through Google search results:
>
>access to Australian site home page only, all links from
>page to Page Cannot Display
>
>access to Symantic Security Check page, however, all
links
>from page to Page Cannot Display
>
>Re: Trendmicro, Nai and McAfee - same results as
Symantec,
>including tracert results.
>
>All other sites Ok:
>CNN, Google, Yahoo, Webroot, Lavasoft.de
>
>
>>-----Original Message-----
>>I can get to www.symantec.com just fine from here. If
you
>ping
>>www.symantec.com from a command line, what do you get in
>return (IP
>>address)?
>>
>>Do you have access to any other websites in your
browser?
>Can you go to any
>>other AV sites, such as www.trendmicro.com ,
>www.nai.com , etc?
>>
>>Jane wrote:
>>> I downloaded Norton Internet Security 2004 on 4/23.
>>> Download and set up were longer than anticipated. After
>>> completing set up, attempted to download update for
full
>>> virus scan etc. but received 'no server connection'
>>> messages. Went to Symantec site on 4/24 to contact
>>> customer service - however, the Symantec site was down.
>>> The site is not accessible today. Tracert does not
>>> indicate a time out anywhere. Is there a problem with
>>> Symantec or could it be Internet connectivity...?
>>
>>
>>.
>>
>.
>
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