Re: Remote Assitance - Is this the right place?

From: GX (none_at_none.com)
Date: 03/31/04 

Date: Wed, 31 Mar 2004 16:02:59 GMT

Ok, I checked on the specified folder and noticed that this will only work
on a specific setup.

Test 1. - from a workgroup setup I tried to do this and it came back with
permission denied. XP Pro to XP Pro

Test 2. from a Windows 2K Server Domain setup I tried to do it and it came
back with "This function was disable by the administrator" Well, I am the
administrator and have never disable this...

Checked the Help file and found out that this has to be enable before youuse
it. So I went to the GPEDIT.MSC>Local Computer Policy\Computer
Configuration\Administrative Templates\System\Remote Assistance folder.

Which find it under XP but when I went to my GPO on the W2K environment the
policy is not there, however I checked a same pplace on the W2K3 domain I
have on a lab and it is part of it...

So, in conclussion you can do this on a domain if you apply the local policy
to each station by itself if you are using a W2K DC, if u are ojn a W2K3 you
can add it on a GPO level and don't need to mess with the Local policies on
a workstation, which I guess you will have to sysprep a machine with this
setup already there and ghost it to everyone...

Is the tempate avalable for W2K Server somewhere? To be added like the one
from SUS?

Thanks Everyone...

GX

"Dusty Harper {MS}" <DHarper@Online.Microsoft.com> wrote in message
news:uNk$InqFEHA.3576@tk2msftngp13.phx.gbl...
> There is a way that you can give unsolicited Remote Assistance. You
> basically send a message telling the remote machine to start Remote
> Assistance.
>
> This feature is found in Start > Help & Support > Use Tools.... > Offer
> Remote Assistance. You will place the name or IP of the machine you will
> provide RA to. RA starts on the other machine, and the user will have to
> accept the connection.
>
> --
> --
> Dusty Harper
> Microsoft Corporation
> -------------------------------------------------------------------------- 

--
> This posting is provided "AS IS", with NO warranties and confers NO rights
> --------------------------------------------------------------------------
--
>
> "GX" <none@none.com> wrote in message
> news:nJlac.357436$B81.5247362@twister.tampabay.rr.com...
> > Sorry if this iis not the right place to post this question/issue but I
> > wasn't able to find a newsgroup related to it any other place.
> >
> > Remote Assistance Question -
> > I know that I can send a request to get Remote Assistance to someone
using
> > either email via Microsoft Outlook or IM. However, not everyone on my
> > network has email access, NOR IM.
> >
> > I know I can save the invitation on a shared location on my network but
> not
> > everyone is computer savy and know's how to save it on a share location.
> >
> > However, I would like to use remote assistance as a tool to help people
> out
> > on my domain wituout the need of requesting permission, etc. We use a
> couple
> > of 3rd party tools to get this done and honestly I don't believe in
those
> if
> > the O/S has something capable of doing it for me...
> >
> > So, my question is: Is there's any way to leave Remote Assistance on a
> > suspense mode like VNC, pcAnywhere or netMeeting ready for you to log in
> in
> > case you need to do it. How would you go to set that up?
> >
> > Thanks a lot
> >
> > GX
> >
> >
>
>

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