Re: Remote Assitance - Is this the right place?

From: Dusty Harper {MS} (DHarper_at_Online.Microsoft.com)
Date: 03/31/04 

Date: Tue, 30 Mar 2004 14:53:21 -0800

There is a way that you can give unsolicited Remote Assistance. You
basically send a message telling the remote machine to start Remote
Assistance.

This feature is found in Start > Help & Support > Use Tools.... > Offer
Remote Assistance. You will place the name or IP of the machine you will
provide RA to. RA starts on the other machine, and the user will have to
accept the connection. 

-- 
-- 
Dusty Harper
Microsoft Corporation
----------------------------------------------------------------------------
This posting is provided "AS IS", with NO warranties and confers NO rights
----------------------------------------------------------------------------
"GX" <none@none.com> wrote in message
news:nJlac.357436$B81.5247362@twister.tampabay.rr.com...
> Sorry if this iis not the right place to post this question/issue but I
> wasn't able to find a newsgroup related to it any other place.
>
> Remote Assistance Question -
> I know that I can send a request to get Remote Assistance to someone using
> either email via Microsoft Outlook or IM. However, not everyone on my
> network has email access, NOR IM.
>
> I know I can save the invitation on a shared location on my network but
not
> everyone is computer savy and know's how to save it on a share location.
>
> However, I would like to use remote assistance as a tool to help people
out
> on my domain wituout the need of requesting permission, etc. We use a
couple
> of 3rd party tools to get this done and honestly I don't believe in those
if
> the O/S has something capable of doing it for me...
>
> So, my question is: Is there's any way to leave Remote Assistance on a
> suspense mode like VNC, pcAnywhere or netMeeting ready for you to log in
in
> case you need to do it. How would you go to set that up?
>
> Thanks a lot
>
> GX
>
>

Relevant Pages

  • Re: Remote assistance not working in a DOMAIN
    ... Networking, Internet, Routing, VPN Troubleshooting on ... How to Setup Windows, Network, VPN & Remote Access on ... The problem is that "Offer remote assistance" does not work. ... All the time I get the error "A Remote Assistance connection could not be established. ...
    (microsoft.public.windowsxp.work_remotely)
  • Re: Remote assistance not working in a DOMAIN
    ... Networking, Internet, Routing, VPN Troubleshooting on ... How to Setup Windows, Network, VPN & Remote Access on ... The problem is that "Offer remote assistance" does not work. ...
    (microsoft.public.windowsxp.work_remotely)
  • Remote Assistance Semi-Solution
    ... For about 4 months we have been trying to get Remote Assistance to ... work on our internal network. ... All XP machines are behind a firewall and port 3389 is open internally. ...
    (microsoft.public.windowsxp.work_remotely)
  • Re: Remote Assistance User Acceptance exclusion
    ... Les Connor [SBS Community Member - SBS MVP] ... > There are 2 machines which I need to access on the LAN (SBS2003 Network). ... I really like the way that Remote assistance works and feels as ...
    (microsoft.public.windows.server.sbs)
  • Re: remote assistance on anetwork
    ... file and icon. ... what will this prog' allow me to do? ... On a network of one win 98 PC and one win XP, ... I already have remote assistance installed on this win 98 pc. ...
    (microsoft.public.windowsxp.general)