Re: Employee Problems

From: Andrew Mitchell (amitchel_at_removecasey.vic.gov.au)
Date: 03/28/04 

Date: Sun, 28 Mar 2004 05:50:19 -0800

"Nannie442@aol.com" <anonymous@discussions.microsoft.com> said

> We purchased several lap tops for our field sales reps.
> We lost one due to adverse separation. Now we have a lap
> top that has a log on code we do not know and the
> individual refuses to provide us with the security access
> that windows requires. We need help. Please let us know
> what to do.
>

The rep should only have his login details. You should have the local
administrator password. It sounds like you didn't part ways on the best of
terms so I would be suspicious of the contents of the machine. It is possible
to reset the password, but given the circumstances, I would put the hard
drive in another computer to retreive the data then format and reinstall
windows.

Andy.