Critical UPdate failures

From: tmzito (tmzito_at_hotmail.com)
Date: 02/05/04 

Date: Thu, 5 Feb 2004 08:34:07 -0800

Tried all the following and still not working
 
Resolutions:
Suggestion 1
==========
This can occur if the hotfix installer was referencing:
C:\WINDOWS\system32\CatRoot2\edb.log and the file was
corrupt. Either renaming C:
\WINDOWS\system32\CatRoot2\edb.log or renaming the entire
C:\WINDOWS\system32\CatRoot2 folder will allow the hotfix
install to complete
normally.
-----------------------------------------------------------
---------------------
Suggestion 2
============
Register the following system files.

1. On the "Start" menu, click "Run."
2. Type "regsvr32 licdll.dll" (without quotes).
3. Click "OK."
4. Type "regsvr32 regwizc.dll"(without quotes).
5. Click "OK."
-----------------------------------------------------------
---------------------
Suggestion 3
============
This can occur if the "Microsoft Root Authority"
certificate or the "NO
LIABILITY ACCEPTED, (c)97 VeriSign, Inc." certificate
under Trusted Root
Certification Authorities has been removed. On another
computer that has the Microsoft Root Authority certificate
installed, do the following:
1. Open Internet Explorer.
2. Click "Tools," then click "Internet options."
3. Click "Content," and then click "Certificates."
4. Click "Trusted Root Certification Authorities."
5. Scroll down until you locate Microsoft Root Authority
certificate.
6. Click "Export."
7. Follow the prompts to export the certificate to "DER
encoded Binary
x.509(.CER)" file. On the computer that cannot install
updates, follow the steps to import the certificate you
saved.
-----------------------------------------------------------
---------------------
Suggestion 4
============
Try deleting the WUTEMP folder or removing the contents in
that
folder. There might have been a trace of a past download
or corrupted content
in the folder that is causing the download to fail.

Temporarily disable any virus and Web
accelerator/enhancement programs.
-----------------------------------------------------------
---------------------
 

 
Issue Applies To:
Windows XP
 

 
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