Re: Update.exe App Error with security updates
From: Steven L Umbach (sumbach55_at_ameritech.net)
Date: 11/14/03
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Date: Fri, 14 Nov 2003 20:37:57 GMT
Hi Steve. Going to http://v4.windowsupdate.microsoft.com/troubleshoot/ may
help and there is an active Microsoft.public.windowsupdate newsgroup. You
also might try disabling statrup programs that show in the lower left hand
corner such as antivirus, chat, filesharing, media, seti, etc that you may
have on your installation before going to Windows Update. --- Steve
"Steve W" <spam_elsewhere_support@ytee.com> wrote in message
news:087301c3aae8$9944e6b0$a001280a@phx.gbl...
> I'm hoping someone can help with a problem that I am
> having with two (2)seperate notebooks running Windows
> 2000 SP4 and performing Windows Update.
>
> The problem is that whenever I try to download a windows
> critical update (usually security updates) the file
> downloads fine then when it is trying to install I get
> the following error message and it pops up for each
> update selected except for a small few:
>
> ----------------------------------------------------------
> |update.exe - Application Error X|
> | |
> | (X) The exception unknown software exception |
> | (0xc0000409) occurred in the application |
> | at location 0x00000000. |
> | |
> | [OK] [Cancel] |
> ----------------------------------------------------------
>
> When I click ok Windows Update indicates that the update
> (s) failed to load. Retrying results in the same message.
> I can only get the updates to load if I boot the
> notebooks in SAFE MODE (with Networking.) I had this
> problem before SP4 but was able to install SP4 via SAFE
> MODE (with Networking) hoping that SP4 might correct the
> problem. I have tried installing the updates by manually
> downloading the files and installing them outside of the
> windows update site and I get the same results.
>
> Hopefully someone can help me out with this problem.
> Please reply to the newsgroup post cc'ing my email
> (remove "spam_elsewhere_" from my email address before
> emailing.)
>
> Thanks in advance!
> Steve
>
>
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