Re: helpdesk security

From: Steven L Umbach (n9rou_at_comcast.net)
Date: 09/27/03


Date: Fri, 26 Sep 2003 23:18:31 GMT


I am not quite sure what you are attempting to accomplish. When you say profile, do
you mean the users folder profile on their computer under the documents and settings
folder or do you mean their domain account properties? If you mean the users folder,
that could be accomplished by ntfs permissions or making them local administrators on
domain computers which would not give them any special powers in the domain. To let
them manage user accounts, you can use Active Directory delegation to give them that
power. --- Steve

"Cindee" <clmcmillen@onyxws.com> wrote in message
news:09a301c38464$ce2827c0$a301280a@phx.gbl...
> I am trying to set up additional security for our
> helpdesk. I do not want to make them admin equivalents,
> but I would like to have them change data in a user's
> profiles. I have tried giving them rights at Documents
> and Settings, but by design this does not flow down. Any
> help would be appreciated.



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