Help .... RPC problem with Win2k servers since Blaster patch?

From: Bill Costello (wcostello_at_bannerwitcoff.com)
Date: 09/17/03


Date: Wed, 17 Sep 2003 08:32:02 -0700


We are seeing similiar issues post the Sept 10 sec patch.
No ideas but if we come up with anything suitable for a
production environment fix we'll let you know/
>-----Original Message-----
>Three weeks ago, I patched 8 servers (Win2k standard
server) that were SP1
>to SP4 and added all the critical updates and most
suggested updates
>(excluding .Net, Journal viewer and Media Player 9) and
some network driver
>updates (Compaq Proliant servers). Since last Friday,
there have been
>continuous problems with them.
>
>These 8 servers were 4 DNS servers with DHCP (just one
ran WINS) and 4 print
>servers with DHCP active but scope disabled as fallback.
I would also add
>that about 30 other servers were updated in the same
manner (file and
>application servers mainly, but also DNS and print
servers on other sites)
>and have been absolutely fine.
>
>What happens is they suddenly stop responding completely
for about 10
>minutes and then come back up again. They have various
RPC errors in their
>event logs, a sample of which is detailed at the bottom
of this posting.
>Basically, it would seem RPC fails and everything that
depends on it then
>logs an error too. I'm wondering if the catalyst for
this failure is
>replication traffic, which would initialise an RPC
transport with other
>servers?
>
>Has anyone else noticed this problem? It could be SP4
but is more likely a
>result of a problem with the RPC patches released for the
Blaster worm. I'm
>rebuilding one of the DNS servers right now as a test,
but it's going to be
>really hard for me to rebuild the others as (typically!!)
this is in our
>customer care site with staff working almost 24 hours.
>
>Any suggestions as to what might be going on or how to
fix it? I've tried
>removing all the patches but the problem still
persists ...
>
>
>
>al
>
>----------------------------------------------------------
------------------
>-----------
>Event Type: Error
>Event Source: Service Control Manager
>Event Category: None
>Event ID: 7022
>Description:
>The Remote Procedure Call (RPC) service hung on starting.
>
>Event Type: Error
>Event Source: Service Control Manager
>Event Category: None
>Event ID: 7001
>Description:
>The Print Spooler service depends on the Remote Procedure
Call (RPC) service
>which failed to start because of the following error:
>After starting, the service hung in a start-pending state.
>
>Event Type: Error
>Event Source: Service Control Manager
>Event Category: None
>Event ID: 7001
>Description:
>The Kerberos Key Distribution Center service depends on
the Remote Procedure
>Call (RPC) service which failed to start because of the
following error:
>After starting, the service hung in a start-pending state.
>
>Event Type: Error
>Event Source: Service Control Manager
>Event Category: None
>Event ID: 7001
>Description:
>The Distributed Transaction Coordinator service depends
on the Remote
>Procedure Call (RPC) service which failed to start
because of the following
>error:
>After starting, the service hung in a start-pending state.
>
>
>
>
>
>.
>



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