Re: Drive problem

From: Lanwench [MVP - Exchange] (lanwench_at_heybuddy.donotsendme.unsolicitedmail.atyahoo.com)
Date: 05/18/03 

Date: Sun, 18 May 2003 12:21:52 -0400

It's likely a hardware problem, nothing to do with Symantec. What do you see
in your system event logs? What do you see in Device Manager? Did you change
anything in the BIOS? All the cables plugged in firmly, including power?

gromit wrote:
> The CD-R,CD-RW,and floppy disc drives of my daughter-in-law's
> computer have all stopped working.The last time the CD-R drive was
> used was for the installation of Norton AV 2003.Symantec have not
> provided a solution.Does anyone here have an idea of what could have
> happened?TIA

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