Re: Patch Q320920 presists on wanting to be installed (even after it has been)
From: Wolf Tombe (Wolf@PresidioTrust.gov)
Date: 02/20/03
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From: "Wolf Tombe" <Wolf@PresidioTrust.gov> Date: Thu, 20 Feb 2003 08:10:02 -0800
Unfortunately, there is no catroot2 folder under C:\WINNT\system32 on any of
my affected servers and a scan of the system32 directory indicates no
edb.log file. I appreciate the suggestion though!
Wolf
"Jerry Bryant [MSFT]" <jbryant@online.microsoft.com> wrote in message
news:ux5eXVH2CHA.1424@TK2MSFTNGP12...
> This is likely due to a corrupt WU catelog. Try the following:
>
> > Go to C:\Windows\system32\catroot2 and rename the file edb.log to
edb.gol
> > Go to Windows Update and perform a scan. You should be alerted for this
> update
> > Let Windows Update install the update
>
> Let me know if that does not work for you.
>
> --
> Regards,
>
> Jerry Bryant - MCSE, MCDBA
> Microsoft IT Communities
>
> Get Secure! www.microsoft.com/security
>
>
> This posting is provided "AS IS" with no warranties, and confers no
rights.
> "Wolf Tombe" <Wolf@PresidioTrust.gov> wrote in message
> news:OI4Tr9D2CHA.1632@TK2MSFTNGP12...
> > I've got the identical settings and version numbers showing as Adam.
> (i.e.,
> > IsInstalled is set to hex value 1; my "PlayerVersion" shows "6.4" and
> > underneath my "FileList" are "File1" and "File2" -- File1 showing
> msdxm.ocx
> > at version 6.4.9.1124, and File2 showing dxmasf.dll also at version
> > 6.4.9.1121
> >
> >
> >
> > Also, I ran qfecheck and did find one recent patch (Q810649 - a post SP3
> > security roll up hotfix) which needed to be reinstalled. I did that,
and
> > ran qfecheck again and it passed with flying colors. Unfortunately,
> Windows
> > Update is still showing the Windows Media Player patch as being a
critical
> > update which needs to be applied. I even tried reapplying the Media
patch
> > again (just in case fixing Q810649 might have made a difference) but no
> > luck. Even after immediately reapplying the patch it still shows as a
> > critical update which needs to be applied. Very frustrating to say the
> > least!
> >
> >
> >
> > Thanks for the suggestion though!
> >
> >
> >
> > Wolf
> >
> >
> >
> >
> > "George Hester" <hesterloli@hotmail.com> wrote in message
> > news:uRtcoX71CHA.1632@TK2MSFTNGP12...
> > OK you might try this. Go into regedit and look at this key:
> >
> >
> > Interesting that both of us have this problem and also have identical
> > settings.
> >
> >
> > Look at the Name IsInstalled. It should be 1 decimal or HEX doesn't
> matter.
> > Mine says for Media Player 7.1 but under this key I have a FileList and
> then
> > under that I have two subkeys File2 which has FileName msdxm.ocx and is
> for
> > version 6.4.9.1134 and another File6 which has FileName dxmasf.dll and
> > version 6.4.9.1121. The IsInstalled may be where the trouble lies.
> >
> > Mine shows version 6.4.9.1124 for msdxm.ocx and version 6.4.9.1121 for
> > dxmasf.dll
> >
> >
> > The other thing to try is get qfecheck from Microsoft and run that to
make
> > sure none of your Hotfixes "Need to be reinstalled."
> >
> > I don't get this bevavior of which you speak. So just a thought.
> >
> > --
> > George Hester
> > __________________________________
> > "Wolf Tombe" <Wolf@PresidioTrust.gov> wrote in message
> > news:#twRo$51CHA.416@TK2MSFTNGP11.phx.gbl...
> > > Thanks, there is comfort in know it's not just happening to us here.
> > >
> > > Hopefully if enough people speak up about it Microsoft will resolve
it.
> > > Right now it's a major pain for us as all of our servers are giving
> false
> > > update notices and we have to manually check to see if its a "real"
> update
> > > or not.
> > >
> > > Wolf
> > >
> > >
> > > "Adam Pavelec" <apavelec[no_uce]@benefit-services.com> wrote in
message
> > > news:u3R8Fg41CHA.2372@TK2MSFTNGP09...
> > > > In article <#8Ouic41CHA.2644@TK2MSFTNGP11.phx.gbl>, Wolf Tombe
> > > > <Wolf@PresidioTrust.gov> wrote:
> > > >
> > > > > I'm wondering if other people are having this problem. We are
> several
> > > W2K
> > > > > servers here. We are receiving auto-update notifications saying
> that
> > > the
> > > > > following patch "Q320920: Security Update (Windows Media Player
> 6.4)"
> > > > > needs to be applied. The problem is that we HAVE applied it, in
> some
> > > > > cases multiple times, and the update tool still insists that "A
> > critical
> > > > > update is available and needs to be applied" Our installation log
> > > > > clearly indicates the patch has been installed, yet the
auto-update
> > > > > doesn't seem to recognize this and continues to indicate that we
> must
> > > > > install it (again, and again, and again). Anybody else having
this
> > > > > problem or know of a work around?
> > > >
> > > > I've seen this as well on both W2K workstations and servers. I have
> yet
> > > to
> > > > see a fix for this issue. Sorry I can't offer more help other than
to
> > > write
> > > > that you're not alone.
> > > >
> > > > --Adam
> > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>
- Next message: Dan: "explorer.exe / trojan.rootserver"
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- In reply to: Jerry Bryant [MSFT]: "Re: Patch Q320920 presists on wanting to be installed (even after it has been)"
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