Windows 2000 remote login problems

From: Frank (atofrank77@hotmail.com)
Date: 12/30/02 

From: "Frank" <atofrank77@hotmail.com>
Date: Mon, 30 Dec 2002 09:22:37 -0800

I have a problem that we can't seem to figure out. We
have several users working from there homes using Windows
2000. Whenever a user forgets their Windows password we
only can have them overnight there laptops into our
headquarters office to have someone reset it for them. We
don't have the dial in automatically at bootup here at our
company so whenever a home user forgets their password for
Windows 2000 the only thing we can think of to do is mail
their laptop into us because we cannot give out admin
passwords to our users. Is there anything we can do,
maybe a reg hack our something that will allow the users
to log into their machines without sending the machines
back to us? I guess overnighting a laptop and then us
overnighting it back to them is a waste of money for a
simple password reset.....isn't it?

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