Re: Can't install personal certificate/private key
From: Daniel Sie [MS] (dsie@online.microsoft.com)
Date: 06/29/02
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From: "Daniel Sie [MS]" <dsie@online.microsoft.com> Date: Fri, 28 Jun 2002 19:09:45 -0700
Check to see if you have the following registry key?
HKEY_CURRENT_USER\Software\Microsoft\Cryptography\Defaults\Provider
Types\Type 001
If so, back it back, delete it, and then restart your system to see if it
fixes the problem.
Thanks.
-- Daniel Sie [MS] This posting is provided "AS IS" with no warranties, and confers no rights. "Paul Crisp" <paul@paccts.co.uk> wrote in message news:eoYg2DrHCHA.2024@tkmsftngp11... > I tried this query about a month ago. People tried to help but my problem > remains. I thought I would try again. > I am trying to establish internet access to my bank accounts (HSBC). This is > controlled via a set of passwords, logon IDs and certificates. Two > certificates are required, one is a trusted root certificate and the other > is a personal certificate with a corresponding private key. Both are > generated on the bank's host system. > > My problem is that I cannot get the personal certificate to install in my > W2Kpro system either directly from the bank or by exporting it from one > machine and importing it to another. I have done both of these things on > other boxes - 2 XP machines and 1 W2K box. The latter is nearly identical to > the machine I am failing to get the certificate and PK onto. > > The trusted root certificate installed without difficulty. The personal > certificate goes through the whole import routine and at the final stage > throws up a message that says "An internal error occurred. The private key > that you are importing might > require a cryptographic service provider that is not installed on your > system".. > > The bank are stumped and I can't find anything about this problem in the > newsgroups or in MS's on-line resources. As I have installed the self same > certificate on 3 other computers, I'm betting on it being an issue with the > particular machine (which is an Acer Travelmate 613TXV by the way). It is > updated to the latest security patch - but I tried the certificate install > both before and after applying the patch. In case it's relevant, the Acer is > normally networked via a docking station to an SBS4.5 network which accessed > the internet via an ADSL router through MS Proxy Server 2.0. > > On the advice of this group I've checked that the algorithms in use are > consistent, which they are, and that the machine uses 128 bit > 'cyberstrength', which it does. I'm guessing that this is some screw-up in > the registry but I don't know > enough about it to figure out what. I've read some of the Microsoft stuff on > certificates and my head hurts. > > One poster suggested that the problem was a corrupt registry which seems > likely to me too. Has anyone any idea what I might do to fix it? Is it worth > reinstalling anything, and if so, what? > Anybody any thoughts? I'd be very grateful. > Paul > Coventry > England > > > > > > >
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