Re: Reporing service failure
- From: "Charles Wang[MSFT]" <changliw@xxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 12 May 2008 19:26:49 +0800
Hi Puru,
I understand that when you tried to configure your database for your SQL
Server Reporting Services, you encountered the logon failure error.
If I have misunderstood, please let me know.
From the error message, it indicated that your SQL Server 2005 instance didnot accept your domain user account for login. However from the event error,
it was strange that the audit failure was for another user account NT
AUTHORITY\SYSTEM which was not your domain user account.
To isolate this issue more specifically, I recommend that you run SQL
Profiler to monitor your SQL Server instance:.
Open your SQL Profiler from Start->All Programs->Microsoft SQL Server
2005->Performance Tools->SQL Server Profiler, click File-> New Trace...,
connect to your SQL Server instance with a sysadmin account, then in the
Trace Properties window, switch to the Event Selection tab, check "Show all
events", check Security Audit->Audit Login Failed and click Run.
And then configure your SSRS databases via Reporting Services Configuration
Tools. I suppose that you originally configured your SSRS databases in
Reporting Services Configuration Tools with the following steps:
Selected Database Setup, clicked New... to create the ReportServer database
and ReportServerTempDB database, selected Credential Type as Windows
Credentials and then input the domain user account and password.
You can mail me (changliw_at_microsoft_dot_com) the trace file for further
research.
Also could you please check if the databases ReportServer and
ReportServerTempDB had been created in your SQL Server instance before this
error arised? If the databases had been created, I recommend that you check
if your Reporting Services's service account is Local System. If so and if
your Report Server is located on a different machine from your database
server, this issue may be related to your SSRS service account. By default,
Report Server will use SSRS service account to connect to the ReportServer
database, however at this time, the Windows authentication on SQL Server
will fail since Local System cannot be used as a network credential. In this
case, you can change your Reporting Services's service account to a domain
user account and manually assign it permissions in your SQL Server instance.
To check and change the service account, you can refer to the following
steps:
1. Click Start->Run..., type services.msc and click OK;
2. Double click the service SQL Server Reporting Services (INSTANCE NAME),
switch to the Log On tab and specify the domain user account as the logon
account.
If this issue persists, I recommend that you mail me the SSRS error logs
which are located in the folder %ProgramFiles%\Microsoft SQL
Server\MSSQL.x\Reporting Services\LogFiles. Also I appreciate if you could
send me some screenshots of your configurations via email.
Please feel free to let me know if you have any other questions or concerns.
Have a nice day!
Best regards,
Charles Wang
Microsoft Online Community Support
Get Secure! - www.microsoft.com/security
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"Puru" <Puru@xxxxxxxxxxxxx> wrote in message
news:33AC439C-8C7A-4F2D-A3F3-1BC452F85FE2@xxxxxxxxxxxxxxxx
we have setup up reporting server and while configuring database
Database setup > domain account is provided
It fails here @ grant rights. with following error
------------------------------------------------------------------------------------------------
w3wp!library!c!5/12/2008-00:25:22:: e ERROR: Throwing
Microsoft.ReportingServices.Diagnostics.Utilities.ReportServerDatabaseLogonFailedException:
The report server cannot open a connection to the report server database.
The
logon failed., ;
Info:
Microsoft.ReportingServices.Diagnostics.Utilities.ReportServerDatabaseLogonFailedException:
The report server cannot open a connection to the report server database.
The
logon failed. ---> System.Runtime.InteropServices.COMException
(0x80070569):
Logon failure: the user has not been granted the requested logon type at
this
computer. (Exception from HRESULT: 0x80070569)
at
System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32
errorCode, IntPtr errorInfo)
at RSRemoteRpcClient.RemoteLogon.GetRemoteImpToken(String
pRPCEndpointName, Int32 type, Guid dataSourceId, String pUserName, String
pDomain, String pPassword)
at
Microsoft.ReportingServices.Library.ConnectionConfig.GetImpersonationUser(String
userName, String domain, String userPwd)
--- End of inner exception stack trace ---
w3wp!webserver!a!5/12/2008-00:46:21:: i INFO: Reporting Web Server stopped
------------------------------------------------------------------------------------------------------
Any help would be appreciated.
i also get following error in security log.
------------------------------------------------------------------------------------------------
Event Type: Failure Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 534
Date: 5/12/2008
Time: 4:10:20 AM
User: NT AUTHORITY\SYSTEM
Computer: FM1MESQUITE
Description:
Logon Failure:
Reason: The user has not been granted the requested
logon type at this machine
User Name: sys_isppmsrs
Domain: ED
Logon Type: 2
Logon Process: Advapi
Authentication Package: Negotiate
Workstation Name: FM1MESQUITE
Caller User Name: sys_isppmsrs
Caller Domain: ED
Caller Logon ID: (0x0,0x841BB6A)
Caller Process ID: 3872
Transited Services: -
Source Network Address: -
Source Port: -
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
__________________________________________________________________-
thank YOu in Advance
.
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- Reporing service failure
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