Re: ACT! installs 2nd instance no SA or Win-Admin access to..

From: Scott Davis (sdavis_at_esctech.ca)
Date: 05/28/05 

Date: Sat, 28 May 2005 01:53:38 -0400
To: Scott Davis <sdavis@esctech.ca>

Folks,

I wrote the below about -- what -- 3 months ago?

I've been receiving calls from all across North America regarding that post.

SO many calls, in fact, that I'm now asking you lot to *STOP* calling me
about this issue.

I've found no solution. ACT! cripples the ACT7 SQL instance and there's
nothing that can be done about it.. (aside from boycotting the product..)

I'm going to go ahead and scream bloody murder to "best software" next
week.. but I dunna think they're going to care.

-- Scott.

Scott Davis wrote:
> Folks,
>
> It's a bit of a wierd one, I know.. I installed ACT! (CRM -- POS)
> today. My machine is 2003 Server running SQL-2000/std/sp3.
>
> The ACT! installation creates a second SQL instance, i.e.
> <machinename>\ACT7
>
> ACT! does not tell me what the sa password for this instance is.
> To complicate matters further, "administrators" can not connect to this
> instance using the Enterprise Manager or T-SQL tools..
>
>
> So, They're hiding their schema. Whooptie-fine -- I don't care about
> that. I'd like to schedule backups and maintenance tasks though..
> without depending on the application.
>
>
> How on earth does one recover access to an instance when you've got no
> administrative rights? A quick google didn't help me with SA password
> recovery.
>
>
> This installation is still in the test lab -- so I can be as mean to it
> as I want. Any and/or all suggestions would be appreciated!
>
>
> My sincere thanks,
> -- Scott.
>
> (416) 432-4334. 

-- 
====================================================
Scott Davis,		45 Dunfield Av, Unit 2117
Self-Employed		Toronto, ON, Canada, M4S 2H4
Tech Consultant		Mobile. (416) 432-4334
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