Re: anti virus help

From: Tom Moreau (
Date: 12/14/04

Date: Tue, 14 Dec 2004 15:44:16 -0500

First of all, don't believe anything you read at Amazon. Competitors
routinely trash each others' products there. What I can tell you, though,
is that the tech support experience I have had with both companies is
dismal. They don't understand English very well and don't pay attention to
your problem. I eventually de-installed McAfee's SpamKiller out of
frustration and bought Norton. Norton's tech support is marginally better
than McAfee, IMHO. As for AV software, I prefer Norton over McAfee but I
still don't like their tech support.

Thomas A. Moreau, BSc, PhD, MCSE, MCDBA
SQL Server MVP
Columnist, SQL Server Professional
Toronto, ON Canada
"Mike Foreman" <> wrote in message
I not sure this forum is the right place for this question.
I am trying to find good anti-virus software for individual client use
in their homes.
I have never used any anti-virus software.
What we need is an anti-virus, possibly with a firewall and as little
annoyances as possible.
I read the customer reviews on Amazon for Norton and McCaffee.
I always read the lowest rated reviews first; I figure the manufacturer
writes the highest ones
I am discouraged by the negative reviews being so harsh for both these
products, especially about bad support, constant pop-up ads and
inability in some cases to detect viruses. Being aware of the Norton
reputation, going back years, it was a letdown.
Has anyone had good/bad experiences with these and have any recommendations.

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