RE: MSDE SP3 Upgrade Fails on first Try
From: Jyothi Pai [MS] (jyothip@online.microsoft.com)
Date: 02/03/03
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From: jyothip@online.microsoft.com (Jyothi Pai [MS]) Date: Mon, 03 Feb 2003 07:55:52 GMT
Hi Jeff,
Couple of things to check:
- Make sure you are using the latest Windows Installer. We have seen this
Windows Installer Package error when there is a problem with advapi32.dll.
- Make sure all other applications or Services that could potentially lock
the required files are shutdown.
- It looks like this is a custom installed msi file? Was there a custom
package for this MSDE distribution? Was MSDE 2000 installed from an ISV's
distribution CD?
- What was the command being used? Did you run the installation with
verbose logging during the first time when it failed? Were there any other
errors in the log?
Regards,
Jyothi Pai
Microsoft Online Support Engineer
Get Secure! – www.microsoft.com/security
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: Jeff Beller <bellerj@powerlogic.com>
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| Subject: MSDE SP3 Upgrade Fails on first Try
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| Date: Fri, 31 Jan 2003 09:32:43 -0800
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|
| We have an NT workstation Application running MSDE Service Pack 2. When
| we go to upgrade the instance to Service Pack 3 the Windows Installer
| fails the first time with the following message:
|
| "There is a problem with this Windows Installer package. A DLL required
| for the install could not be run".
|
| We then run the Service Pack again and everything runs fine. We are
| trying to come up with a upgrade mechanism for our customers and I would
| prefer that they don't have to run the install 2 times. Do you have any
| clue on what is missing that running the Service Pack is taking care of
| the first time?
|
| A couple other minor issues with the Service Pack:
|
| To secure the box we have changed the TCP port from the default. The
| Service Pack is changing the port number and not putting it back to the
| port number we have chosen. Why?
|
| Why is the Service Pack set SQL Agent to Manual?
|
| Why does the Service Pack add a link to the Start Menu?
|
| Any help or suggestions would be greatly appreciated.
|
| Jeff
|
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