RE: SP4 Installation failed

From: linda deng[MS] (lideng@online.microsoft.com)
Date: 10/11/02


From: lideng@online.microsoft.com (linda deng[MS])
Date: Fri, 11 Oct 2002 03:07:57 GMT


Hi JCF,

If you upgrade the SQL Server to SP4 via an installation CD, please change
another one or copy all the install files into the disk and setup again. If
you upgrade it with a download install package, please re-download the SP4
package from this link: http://www.microsoft.com/sql/downloads/sp4.asp and
install again. Before the installation, please make sure you have stopped
all the unnecessary services and applications. For more information, please
refer to the Readme.htm for SQL Server 7.0 SP4.

If the error still occurs, please view the SQL Server error log, Windows
Event log and sqlsp file to find more error messages. If anything is
unclear, please let me know.

Sincerely,

Linda Deng
Microsoft Corporation

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