Re: POSSIBLE HACK...PLEASE, PLEASE HELP!

I'm using high-speed internet with a router. The tech brought their own so
it's brand new...Netgear. How could the password change after he configured
it? I'm lost.

"Shenan Stanley" wrote:

<snipped>

Annie wrote:
Windows firewall and Zone Alarm firewall. Which one do you
recommend I keep on?

Shenan Stanley wrote:
Given that you are asking - the Windows Firewall will be more than
sufficient and easier to use and keep updated.

My Suggestion: Uninstall Zone Alarm completely and just utilize the
built in Windows XP Firewall and an updated antivirus application.
Occassionally run an AntiSpyware application to see if you have
been infested with anything and/or purchase one. SuperAntiSpyware
is a good free/for pay one. AVG AntiVirus is a good Free AV
application (8.0).

Oh - are you on high-speed Internet (Cable Modem, DSL, etc) and if so - do
you have a router between you and the internet? (Do you connect directly to
the Internet and get an actual external IP address or an internal IP
address?)

If you are unsure - do the following..

1) Find out your IP address internally:
- Clcik on the Start button
- Select RUN
- Type in: cmd /k ipconfig
- Note the IP address...

2) Find out your external IP address:
- Open Internet Explorer
- Visit the following web page:
http://whatismyip.com
- Note the IP address...

Are they different? Is your internal IP address 10.x.x.x or 192.168.x.x?
If so - you are behind a router. Hopefully this router has been properly
configured and the administrator password on it changed.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html



.

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