Re: virus alerts



susanh wrote:
i have McAffee installed covering all my security needs and with this, i have all updates with it and all scans done only come up with one or two viruses which it fixes. but the past 2 days, i have a symbol on my task bar that comes up and says i have a virus and to download virus protect pro. i also have another one that comes up and says that i need to download dr antispy. how do i get rid of these symbols and alerts as they keep popping up on my screen and are quite annoying.

Your computer is infested with malware. The malware is what is giving you that message. Do the preparatory steps here:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

Then do the specific steps here:

http://www.elephantboycomputers.com/page2.html#Smitfraud_Trojan

When all else fails, run HijackThis and post your log in one of the specialty forums listed at the link above (not here, please).

Standard caveat: If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a professional computer repair shop (not your local version of BigStoreUSA). Please be aware that not all local shops are skilled at removing malware and even if they are, your computer may be so infested that Windows will need to be clean-installed. Have all your data backed up before you take the machine into a shop.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.



Relevant Pages

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