Re: Anti-spy ware
- From: millbrookgirl <millbrookgirl@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 1 Jun 2007 20:08:01 -0700
Wow, that was a lot and I swear I could have been reading greek. Each year I
renew the Norton stuff.........I know I have my firewall up....let's see, the
Norton Alert that comes up says it's from windows/addins/tuilabs.dll and the
virus name is Trojan.Vundo..........The message about the anti-spyware says
that the MSN connection center did not detect an active
antisywareprogam.............when you said that MSN has such programs for
free, how do you go about getting them or downloading them?
--
Thanks for your help!
"Gerald309" wrote:
On May 31, 9:29 pm, millbrookgirl.
<millbrookg...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
Hi, just a couple of things. First, I'm NOT good at computers so if you have
a suggestion how to fix it, please make it simple. Ok, when I try to sign
onto MSN, I keep getting a "we can't find your anti-spy wear protection"....I
haven't changed anything...why is that there and 2nd, for about a month I've
had a Norton Antivirus alert that tells me it has detected a virus and is
unable to repair this file....I can't X it out....I just drag it to the
bottom out of my way. What do I do?
=============================/.
Hello 'millbrook...' .... I have been on MSN since it came out in year
2001 I think at Version 6. The independent MSN Browser is something to
see huh?!!!
Okay, what MSN has currently has for well over a year now are the full
free versions of McAfee Antivirus, McAfee Personal Firewall, and
Webroot Spysweeper (industry leader). These are valuse at just over
one hundred dollars yearly that Microsoft gives back to the community
- who is calling them rip-offs , right ?
You may want to keep all that in mind at annual renewals of existing
software. McAfee is very good and their personal firewall is the
greatest "set and forget" you ever saw. Excellent. Recommended. You
get these all at Members Area.
Apparently you are using Symantec Norton Antivirus (one of the best
worldwide of course, but complaints of a tad heavy on resources since
they been around). I used Norton for years as world's best but believe
it or not Kapersky has been rated better than Norton for well over a
year now as, and is, the world's best.
You will want to install the McAfee Personal Firewall and Webroot
Spysweeper - NOW - if you do not have a firewall up and running or
an antispyware program. Set Webroot for automatic updates and to run
at Windows Start Up. This is another excellent set and forget program.
Webroot Spysweeper has about the best Active Shields around protecting
in real time against many, many malware threats. Long story short -
you just don't light up the computer anymore without paid active
antivirus and antispyware and a firewall running.
Okay with these things done, we now know you are protect4ed and have
excellent security protection at least downloaded and installed on the
computer. Any threats around and we can take care of it.
ANSWER.... here's what is up with Norton. When a antivirus program
flashes up a warning that so and so virus was deleted and the file
could not be fixed generally means that a virus indeed has just been
deleted and was a bad threat that could not be "cleaned" or "healed".
This means a virus kind of adds extra text to a file. If the antivirus
can not (very rare) quaratine that virus extra text from the file to
remove the threat but save the file intact - it will delete the virus.
This is to protect your computer and your personal safety of course
and is what you want.
This is a very run of the mill experience but generally only happens
with severe threat viruses. I would guess that you may have been
trying to download something from the internet when this occured or
you may have come across some infected file on your computer that
suddenly attempted to launch by your interaction without knowing
that.
Generally, all antivirus is set to quarantine a threat and also
attempt to clean the virus from any legitimate file if infected to of
course preserve legitimate files. Files can be anything from a simple
text file to pictures and movies and everything in between. In cases
of severe known threats and certain trojans - the antivirus program
will delete these immediately as they are deadly and pose a
significant threat. There is no sense to attempt fixing them in the
Quaratine section as they are known severe threats. This is all
automatic and happens in the blink of an eye.
The quarantine setion is very, very antiquadated and from the very
first days of the first antivirus software. The ONLY reason for the
Quarantine Folder is to inspect to see if there has been a legitimate
file, let's say a list of weekly chores you made for example, - to see
if is possible to "clean" the virus from your file to save that file
and it's contents. If it is not possible, then you may want to attempt
some other disaster recoverry technique - and of course this only
applies to something very valuable as either monetary wise or
sentimental obviously.
In over 6 years on PC I have never seen any file moved there. The only
thing in quarantine is the actual virus. All you do here is look it
over and the contents will show you it is virus language only in it
and you simply and safely delete the quarantined viruses. You don't
want these sitting around on your machine obviously - so you will want
to check this folder often and delete all viruses immediately to keep
your machine clean and safe.
BOTTOM LINE... since you are new, this is hard to diagnose without
more information you need to be posting - and it must be asked did you
buy and install Norton ? If not okay you have a major infection called
ransomware that needs to be addresses immediately for removal. If
these are fake warnings you are getting your computer is hijacked and
all fake messagfe will continually be generated until the malware is
removed. For an example of this look at this:
Microsoft Security Center fake warnings in your task bar... [NOTE:
These started about WMFmetafile exploit 2005, several: SpyAxe,
SpyFalcon, SpywareQuake, and several others now, new SpyLocked]
Example: "How to Remove SpyFalcon" (Review in full at website)
Examples: http://www.bleepingcomputer.com/forums/topic43659.html
Please post more information and please never allow a situation to
interrupt your computing like this months on end.... simply post in
detail and you will get the help you need if any...
webmaster: www.BlueCollarPC.Net
- Follow-Ups:
- Re: Anti-spy ware
- From: Gerald309
- Re: Anti-spy ware
- From: David H. Lipman
- Re: Anti-spy ware
- From: Malke
- Re: Anti-spy ware
- References:
- Re: Anti-spy wear
- From: Gerald309
- Re: Anti-spy wear
- Prev by Date: Re: Anti-spy wear
- Next by Date: Re: IIS 6 strange file - site hacked
- Previous by thread: Re: Anti-spy wear
- Next by thread: Re: Anti-spy ware
- Index(es):
Relevant Pages
|
